Required Years of Experience
2 years
Job Details
Job Details
Stout Financial District is looking for a high-energy, hands-on Service Manager to join our leadership team! Located in the heart of the Financial District, we are a high-volume NYC institution known for epic game days, bustling happy hours, and unmatched sports energy.
You will work alongside our GM and a co-Service Managers to lead the floor, keep the energy high, and deliver seamless hospitality to everyone from commuted professionals to die-hard sports fans.
The Gig
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Lead the Vibe: You’ll be the floor general during high-volume sports events, vibrant commuter rushes, and lively weekend nights. You need to pivot effortlessly from managing a packed game-day crowd to hosting our corporate regulars.
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Team Collaboration: You aren’t doing this alone. You’ll work closely with the GM and your fellow Service Manager to ensure the Stout NYC standard of service and hospitality is met on every shift.
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Floor Management: We need a visible, active leader. You’ll coach staff in real-time, manage the door during peak rushes, and ensure every guest has an exceptional experience.
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Event Execution: From massive game-watch parties to corporate happy hours, you’ll ensure events are set up for success and executed with precision.
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Operational Ownership: Assist with the daily "nitty-gritty"—opening/closing duties, labor control, inventory support, and maintaining a clean, safe, and efficient environment.
The Essentials
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Schedule: Nights, weekends, and key game days are our prime time. You must be available, flexible, and energized for our busiest shifts.
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Experience: 2+ years of leadership in a high-volume, fast-paced bar or restaurant setting. You know how to command a floor and move a crowd.
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Versatility: You’re right at home in a loud, electric sports environment, but you haven't lost your touch for polished hospitality.
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Team Player: You take pride in being part of a unified leadership unit. You communicate clearly, lead by example, and leave your ego at the door.
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Stamina: You’re ready to be on your feet, moving through a multi-level space, and leading from the front throughout your shift.
Compensation Details
Compensation: Salary ($70,000.00 - $73,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Hands on Approach
Effective Communication
Real Time Coaching
Crowd Management
Event Planning
Problem Solving
Adaptability
Time Management
Read more
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Started in 2005, Stout NYC has always been a home for the residents and visitors of New York City; a true public house. At each Stout location, we offer a welcoming place for all to come as they are. Our core values foster connection and authenticity and our brand heart aligns with the community we serve.
Like NYC, we have seen it all, and through the ups and downs of city life, Stout NYC has remained a great unifier of people seeking meaningful connections. We see our job as simply providing the place and space for people to enjoy each other’s company. With four great venues strategically located around busy transportation hubs, we service New York City’s various audiences. From the ambitious and driven, the commuter on the move, or those seeking something less traditional, Stout gets back to the roots of why pubs were created in the first place: to foster warmth, connection, and memories.
At Stout, we want you to come as you are. Whether it's at the end of a long day, a private event with friends or colleagues, or a fun Friday night turned up, Stout provides a style of hospitality that's accessible and friendly and delivers a memorable charm that will shape your New York City experience.
