Assistant to the Food & Beverage Director

Grandlife Hotels is home to two iconic downtown NYC destinations; Soho Grand Hotel and The Roxy Hotel - each known for its distinct cultural energy, renowned nightlife, and exceptional food & beverage offerings. We are passionate about design, hospitality, music, and culinary excellence and we’re seeking a dynamic individual to support the Food & Beverage Director in driving high-impact operations and cultivating best-in-class guest experiences.

Position Overview

The Assistant to the Food & Beverage Director provides administrative, operational, and creative support across Grandlife Hotels' food and beverage venues. Working closely with the Director and venue leadership, this role helps coordinate departmental priorities, streamline communication, and bring ideas and initiatives to life.

This is an opportunity for someone who is genuinely interested in the creative process and the many elements that shape a distinctive hospitality and F&B experience. From sourcing tabletop items, plating details, and ephemera to developing vendor relationships, coordinating seasonal menu changes, and facilitating special programming, the Assistant will play an active role in supporting the creative vision and brand experience across the portfolio.

The ideal candidate is highly organized, resourceful, curious, and enthusiastic about both the operational and creative sides of the business.

Key Responsibilities

Administrative & Operational Support

• Manage correspondence, departmental communications and follow-ups.
• Track departmental projects, budgets, deliverables, and deadlines.
• Compile and coordinate venue-level reporting, including labor, revenue, inventory, and performance metrics including spot checks
• Assist in departmental training coordination, and ongoing development of Office Managers and the Grandlife F&B Reservationist.
• Maintain organized departmental records, contracts, SOPs, budgets, and personnel documentation.

Creative & Brand Support

• Take an active interest in the creative development and evolution of Grandlife's food and beverage experiences.
• Assist with sourcing tabletop items, plating elements, menus, printed materials, ephemera, and other details that contribute to the guest experience.
• Build and maintain relationships with vendors, consultants, and creative partners.
• Coordinate seasonal menu changes, special programming, events, and other F&B initiatives.
• Support the development and execution of creative concepts while ensuring alignment with each property's identity and brand standards.

People & Communication

• Serve as a key point of contact between the Director, venue leadership, hotel departments, and external partners.
• Assist with onboarding, scheduling, training, certifications, and performance reviews.
• Help ensure clear communication, accountability, and follow-through across the department.

Leadership & Culture

Grandlife values leaders who lead by example, communicate openly, and foster a culture of fairness, accountability, and collaboration. The Assistant is expected to demonstrate initiative, sound judgment, discretion, and a genuine commitment to the success of the team and the guest experience.

Essential Expectations

• Uphold brand, operational, and service standards.
• Maintain a visible interest in the guest experience and team culture.
• Collaborate effectively across hotel departments and venues.
• Be proactive, adaptable, and responsive to changing business needs.
• Handle confidential information with discretion.

Qualifications & Attributes

• Energetic, personable, detail-oriented, and exceptionally organized.
• Proficient in Microsoft Excel, Word, and general business communications.
• Working knowledge of Resy, SpotOn, Tripleseat, and inventory control systems.
• Comfortable coordinating multiple projects and priorities in a fast-paced environment.
• Creative problem-solver with a strong sense of initiative and follow-through.
• Genuine interest in NYC dining, hospitality, art, design, music, fashion, and nightlife.
• Curious, collaborative, resourceful, and eager to learn.

In return, we offer:

• An opportunity to work with a fun team that feels more like a family
• Workplace cafeteria
• 401k plans (With matching after 1 year)
• Health insurance (vision, dental and even IVF services included) and pet insurance
• A stylish uniform designed by bespoke tailor Craig Robinson
• An opportunity to work for a fun team that feels more like a family
• Health insurance (medical, vision, dental, and life)
• Generous paid time off program
• Pet insurance
• Team member rewards program
• Discounted movie tickets and Broadway shows
• Friends & family hotel discounts
• Team member talent shows, mixers and holiday parties
• Complimentary Thanksgiving turkey
• Complimentary seasonal flu shots
• Complimentary income tax season preparation
• Career advancement, in-house training and an orientation program
• College scholarship program for dependents of team members
• Pre-tax transit program