Schedule
Days: Sunday, Friday, SaturdayShifts: Day, Night
Required Years of Experience
1 year
Job Details
Part-time, in person | $18/hour
Gage & Tollner | 372 Fulton Street, Downtown Brooklyn
Gage & Tollner, a historic oyster and chop house in Downtown Brooklyn, is looking for a weekend Reservationist. You’ll often be the first person our guests hear from. Whether you’re helping someone plan a birthday dinner or finding a new time for a reservation, you’ll make it easy for guests to feel taken care of before they walk through the door.
Schedule
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Friday, 2:30 PM to 8:00 PM
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Saturday and Sunday, noon to 8:00 PM
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Availability for all three shifts is required.
What you’ll do
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Answer guest questions by phone and email about reservations, menus, hours, and restaurant policies.
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Book, confirm, update, and cancel reservations in OpenTable. Keep guest notes and special requests accurate and up to date.
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Coordinate with the host team and managers on larger parties, special requests, and last-minute changes.
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Make sure urgent requests reach the manager on duty and leave a clear handoff for anything that needs follow-up.
What we’re looking for
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A warm phone manner and clear, professional writing.
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Strong attention to detail and the ability to stay organized when calls, emails, and booking changes come in at once.
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Reliability, good judgment, and a willingness to ask questions when something needs a second look.
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Experience with OpenTable or a similar reservation system is a plus.
Physical requirements
The role involves extended periods of computer and phone work at a desk, moving around the restaurant and using stairs, and lifting and carrying up to 50 pounds. Reasonable accommodations are available.
To apply
Please submit your résumé and a short note confirming your availability for all three shifts. We’d love to hear about any hospitality, reservations, or customer service experience you’d bring to the role.
Gage & Tollner is an equal opportunity employer and welcomes applicants from all backgrounds.
Compensation Details
Compensation: Hourly ($18.00)
Benefits & Perks: 401k, Dining Discounts
Required Skills
Effective Communication Skills
Problem Solving Skills
Time Management Skills
Ability to Handle Multiple Tasks Simultaneously
Attention to Guest Experience
Team Collaboration
Adaptability to Changing Situations
Conflict Resolution skills
Read more
Gallery
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Part of Gage & Tollner Hospitality
Gage & Tollner is a landmark restaurant in Downtown Brooklyn with more than a century of history behind it and a long future ahead.
For generations, Brooklynites have gathered in our landmarked dining room to celebrate, connect, and feel at home. Today, partners Sohui Kim, Ben Schneider, and St. John Frizell carry that tradition forward with a restaurant that honors Gage & Tollner’s history while continuing to evolve.
Our food and beverage programs take inspiration from the restaurant’s archives, bringing beloved classics into the present with thoughtful sourcing, strong technique, and a deep respect for hospitality. Under the same roof, Sunken Harbor Club offers an immersive cocktail experience inspired by tropical drinking traditions, giving our team the opportunity to be part of two distinct but closely connected hospitality programs.
Just as important as the experience we create for our guests is the kind of workplace we create for one another. We want Gage & Tollner to be a place where people can build real skills, grow in their careers, do work they’re proud of, and be treated with respect. We value professionalism, curiosity, communication, accountability, and people who genuinely care about hospitality and about the teammates working alongside them.
Our team includes people with a wide range of backgrounds, experiences, and paths through the industry. We believe a great restaurant is built by creating clear standards, investing in training and development, recognizing good work, and giving people opportunities to take on more as they grow.
Gage & Tollner has always been bigger than a dining room. It is part of Brooklyn’s history and community, and we take seriously the responsibility of caring for it, while making sure it remains vibrant, welcoming, and relevant for the generations still to come.
