Backserver / Support

Genesis House | New York, NY
Full-Time with Open Availability | $11.35/hour + Tips

GenesisHouse is entering an exciting new chapter in partnership with HAND Hospitality, and we are seeking experienced Server Assistants to join our opening team.

Bringing together the Korean heritage of Genesis House with HAND Hospitality's experience creating celebrated Korean dining concepts in New York City, this next chapter will focus on exceptional service, culinary knowledge, and memorable guest experiences.

We are seeking attentive, organized, and team-oriented Server Assistants to support the dining room team and maintain the flow and precision of service. Server Assistants play an essential role in preparing the dining room, supporting Servers, anticipating guest needs, and ensuring tables and service stations remain organized throughout each shift.

• Support Servers throughout service to ensure an efficient and seamless dining experience.
• Prepare, maintain, clear, and reset tables according to Genesis House service standards.
• Assist with water service and the delivery and clearing of food, beverages, and tableware.
• Monitor assigned sections and anticipate the needs of Servers and guests throughout service.
• Clear and reset tables efficiently while maintaining appropriate timing and awareness of the guest experience.
• Maintain proper table settings, including china, glassware, silverware, napkins, and other service pieces.
• Maintain service stations and ensure they remain fully stocked, clean, and organized throughout the shift.
• Assist with dining room mise en place and ensure all necessary service equipment and supplies are prepared before service.
• Develop working knowledge of the Genesis House food, beverage, tea, and coffee programs.
• Learn menu ingredients, basic preparation methods, table numbers, seat positions, and proper service procedures.
• Communicate effectively with Servers, Food Runners, Bartenders, Hosts, Managers, and Culinary teams throughout service.
• Assist with the setup and breakdown of the dining room before and after service.
• Handle glassware, china, silverware, trays, and service equipment carefully and according to restaurant standards.
• Maintain cleanliness and organization throughout the dining room, service stations, and other assigned areas.
• Complete opening, closing, and side-work responsibilities thoroughly and efficiently.
• Participate actively in training and continuously develop food, beverage, and service knowledge.
• Support fellow team members and contribute to a professional and collaborative working environment.

• 1+ year of Server Assistant, Busser, Food Runner, or comparable Front of House experience in an upscale-casual, fine dining, or high-volume restaurant environment.
• Previous experience in a New York City restaurant is strongly preferred.
• Experience working within a structured dining room service team is preferred.
• Basic food and beverage knowledge with a strong willingness to learn.
• Familiarity with Korean cuisine and culture is a plus, with an interest in developing a deeper understanding of the Genesis House culinary program.
• Ability to learn menu ingredients, table numbers, seat positions, and sequences of service.
• Strong communication skills and the ability to work closely with Servers and the broader Front of House team.
• Ability to anticipate needs and respond with an appropriate sense of urgency.
• Excellent presentation and professional demeanor.
• Strong attention to detail, organization, and time management.
• Ability to multitask and prioritize responsibilities during high-volume service.
• Positive, team-oriented mindset with a willingness to assist wherever needed.
• Strong cleaning, maintenance, and organizational habits.
• Ability to stand and walk for extended periods and safely lift and carry trays or other items weighing up to 30 lbs.
• Full-Time, open availability is required.
• Must be available to work days, evenings, weekends, and holidays based on business needs.

FOOD RUNNER RESPONSIBILITIES

• Coordinate with the culinary and Front of House teams to maintain appropriate pacing and flow of food service throughout the dining room.
• Maintain expert knowledge of the menu, including ingredients, preparation methods, presentation, dietary considerations, and potential allergens.
• Ensure food is delivered accurately, efficiently, and in accordance with Genesis House standards for presentation and service.
• Communicate clearly with Servers, Server Assistants, culinary, and management teams regarding food status, timing, modifications, and guest needs.
• Monitor the dining room to anticipate service needs and proactively support the team during periods of high volume.
• Assist with Front of House service responsibilities when necessary to maintain a seamless guest experience.
• Maintain a clean, organized, and service-ready work environment while adhering to established standards of cleanliness, professionalism, and hospitality.

QUALIFICATIONS

• 1+ year of experience in a high-volume restaurant, upscale-casual, fine dining, or similar hospitality environment.
• Previous Food Runner, Server Assistant, or comparable Front of House experience preferred.
• Strong knowledge of food, with an interest in Korean cuisine and a willingness to develop comprehensive knowledge of the Genesis House menu.
• Strong communication skills and the ability to coordinate effectively between the culinary and Front of House teams.
• Ability to recognize and manage the timing and pacing of food service in a fast-paced dining room.
• Strong attention to detail, sense of urgency, and ability to prioritize competing service needs.
• Positive, team-oriented mindset with a willingness to assist across the Front of House when necessary.
• Excellent presentation and professional demeanor.
• Ability to stand and walk for 8+ hours and safely carry trays and service items weighing up to 40 lbs.
• Flexible schedule with availability to work days, evenings, weekends, and holidays.
• Full-Time, open availability is required.
• Must be available to work days, evenings, weekends, and holidays based on business needs.

Candidates must request an interview through Culinary Agents Messages and receive a confirmed date and time from the Genesis House Restaurant Team before arriving.

We are not accepting walk-in interviews.

If you meet the qualifications above and would like to be considered for the Server Assistant or Food Runner position, please send us a message through Culinary Agents with:

• Your preferred interview date

• Your preferred interview time

• Confirmation of your Full-Time, open availability for both AM and PM

• Confirmation of your weekend availability

Once your interview has been confirmed, please arrive at your designated appointment time.

Genesis House
40A 10th Avenue
New York, NY 10014

• Arrive promptly at your confirmed appointment time.

• Bring a physical copy of your updated résumé.

• Be prepared for an interview with our restaurant management team.

• Professional interview attire is strongly encouraged.

• Upon arrival, notify the Showroom Floor Curation Team that you have a scheduled interview with the Genesis House Restaurant Team upstairs.

Located in New York City, Genesis House is a cultural and dining destination inspired by Korean heritage and the spirit of son-nim — the tradition of treating every guest with care and respect.

In partnership with HAND Hospitality, Genesis House is building a team committed to exceptional service, Korean culture, culinary excellence, and a distinctive dining experience.

This is an opportunity to join Genesis House during an important period of growth and help shape the next chapter of the restaurant.

We look forward to meeting you.

Genesis House Restaurant Team
HAND Hospitality

We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, sex, gender, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local law.