Expo

Klaw Miami is a premier steakhouse and seafood restaurant located in Miami, featuring fine dining options like USDA Certified Black Angus Nebraskan Beef and world-class Norwegian King Crab. Set inside the restored historic Miami Women’s Club, our space combines rustic charm with modern luxury overlooking Biscayed Bay.

Position Summary

The Expeditor is the link between the kitchen and the dining room, and the last check before every dish reaches the guest. Stationed at the pass, the Expeditor receives and relays orders to the kitchen according to ticket specifications, keeps orders prepared with the correct priority and timing, and checks every plate for accuracy, presentation, and temperature before it leaves the kitchen. This role assists with final plating and garnishing, communicates special requests, modifications, and allergies between servers and cooks, and directs food out to the right tables so service stays fast and smooth in a high-volume, team-oriented environment.

What You'll Do

• Set up, stock, and sanitize the expeditor station prior to service with required plateware, trays, liners, garnishes, side towels, and ticket-rail supplies
• Review daily pre-shift notes, 86 lists, chef specials, and VIP reservations with culinary leadership and service managers
• Manage order flow at the pass: organize physical tickets and monitor Kitchen Display Systems (KDS) to prioritize firing times and synchronized table coursing
• Communicate special requests, dietary modifications, and critical allergy alerts clearly and verbally between front-of-house staff and line cooks
• Audit completed plates before they leave the pass, verifying correct seat numbers, portion sizes, temperature standards, and recipe specifications
• Assist in final dish presentation: apply designated garnishes, check sauces, and meticulously wipe plate rims to presentation standards
• Coordinate food runners and servers to ensure complete table orders are delivered simultaneously and efficiently to dining room guests
• Package takeout, delivery, and online orders accurately, verifying items, sauces, and tamper-evident packaging against guest receipts (if applicable)
• Monitor ticket times continuously, identifying kitchen bottlenecks and communicating service delays proactively to floor managers and captains
• Maintain a clean, orderly, and sanitary pass station throughout service, following strict food-safety and cross-contamination guidelines
• Complete shift breakdown and closing sidework: restock plates, clean heat lamps and pass surfaces, wrap garnishes, and discard expired mise en place
• Collaborate positively across both kitchen and service teams, stepping in to run food or assist line stations during peak service rushes

What We're Looking For

Required

• [1–2]+ years of restaurant experience [as an Expeditor, Food Runner, Line Cook, or other restaurant position] preferred
• Excellent communication skills and the ability to communicate clearly and professionally with the kitchen, service staff, and guests
• Outstanding coordination and multitasking abilities, with the ability to prioritize in a fast-paced, high-volume environment
• Strong attention to detail, with an eye for plate presentation and quality
• Knowledge of the menu and an understanding of health and safety rules in a restaurant
• A positive, team-oriented attitude and a willingness to assist fellow staff
• Reliability, punctuality, and a flexible schedule, including [nights, weekends, brunch, and holidays]
• Must be at least [18] years of age
• Food Handler's Card / ServSafe certification — required or "must be obtained within (X) days of hire"

Preferred

• Kitchen or line-cook experience and familiarity with plating and garnishing
• Experience with [POS systems / kitchen display systems (KDS)]
• [Additional language skills — e.g., bilingual English/Spanish]

Physical Demands and Work Environment

• Ability to stand and walk for extended periods (full shift)
• Ability to lift, carry, push, or pull up to [25–50] lbs, including trays and plates
• Frequent bending, reaching, and repetitive hand/wrist motion
• Working at the pass between the kitchen and the dining room, with exposure to heat, noise, and a fast pace
• Ability to work [X]-hour shifts, including [nights, weekends, and holidays]

What We Offer

• Competitive pay
• Health, dental, and vision insurance
• Paid time off / paid sick time
• Opportunities for career advancement and professional growth