Floor Manager

Naxos is looking for an experienced, hospitality driven Restaurant Manager to lead our team and elevate the guest experience.

Naxos is known for Greek cuisine-Latin fusion cuisine, warm hospitality, and an elevated dining experience. We’re looking for a manager who understands that fine dining is about more than great food. It’s about every detail, every guest, and every night. If you lead by example, enjoy creating memorable experiences, and know how to run a tight, profitable operation, we’d love to meet you.

About the Role

As Restaurant Manager, you’ll oversee daily FOH and BOH operations, lead and develop our team, and ensure every guest receives the level of service Naxos is known for, while driving revenue and keeping the business running efficiently.

Key Responsibilities

Guest Experience & Service

• Uphold fine dining service standards at every touchpoint, from reservation to farewell
• Greet and engage guests, handle feedback and complaints gracefully, and turn challenges into loyalty
• Build relationships with regulars and VIP guests

Revenue & Guest Engagement

• Drive sales through menu knowledge, upselling, wine and beverage pairings, and special promotions
• Plan and promote events, private dining, and seasonal offerings
• Monitor reviews and guest feedback and use them to improve the experience

Team Leadership & Staff Management

• Recruit, hire, train, and mentor front-of-house staff
• Create schedules that balance service needs and labor costs
• Run pre-shift meetings, set clear expectations, and hold the team accountable
• Foster a positive, professional, and respectful work culture

Inventory & Purchasing

• Oversee ordering, receiving, storage, and regular inventory counts
• Maintain par levels and build strong supplier relationships
• Work with the kitchen team to control costs and prevent shortages

Operations & Efficiency

• Streamline service flow, table turns, and reservations
• Ensure compliance with health, safety, sanitation, and licensing regulations (including responsible alcohol service)
• Keep the dining room, equipment, and facilities in excellent condition
• Open and close the restaurant and manage cash handling and POS reporting

Qualifications

• [3-5]+ years of restaurant management experience, with fine dining experience strongly preferred
• Proven track record in high-level customer service and guest engagement
• Strong leadership and staff management skills
• Excellent verbal and written communication
• Solid understanding of cost control, inventory management, and budgeting
• Experience with POS and reservation systems (e.g., Toast, Resy)
• Strong wine, beverage, and menu knowledge, with a passion for Greek and Latin cuisine is a plus
• Ability to stay calm under pressure in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays
• Food handler and alcohol service certifications (or willingness to obtain)

Send your resume and a brief note about your hospitality experience or apply. 

Looking forward to meeting you.