Barista

Barista

Position Type: Full-Time / Part-Time

Wage: $17 - $19 / hr + tips

As a Barista, you will be the face of our coffee shop, responsible for preparing and serving high-quality coffee drinks and providing exceptional customer service. You will work in a fast-paced environment, ensuring that customers receive both a welcoming experience and top-notch beverages. The ideal candidate will be passionate about coffee, have great communication skills, and thrive in a team-oriented setting.

Key Responsibilities:

• Customer Service: Greet customers warmly, take orders, answer questions about the menu, and provide recommendations.
• Coffee & Beverage Preparation: Prepare and serve a variety of coffee drinks (espresso, lattes, cappuccinos, etc.), teas, and other specialty beverages according to standard recipes and customer preferences.
• Cash Handling: Accurately process cash, credit, and mobile payments; manage the cash register and provide correct change.
• Cleaning & Organization: Keep the coffee station, equipment, and store clean, organized, and in compliance with health and safety regulations. Regularly clean coffee machines, grinders, and utensils.
• Inventory Management: Monitor stock levels of coffee beans, milk, syrups, and other supplies. Notify the supervisor when items are low.
• Team Collaboration: Work closely with other team members to ensure smooth and efficient service.
• Upkeep of Store Ambiance: Ensure the store is visually appealing, including arranging displays, keeping seating areas clean, and ensuring the overall atmosphere is welcoming.
• Promotions & Upselling: Educate customers about new products, promotions, and seasonal offerings, encouraging them to try new items.
• Adherence to Policies: Follow company policies and procedures, including health and safety protocols.

Qualifications:

• Experience: Previous experience in a barista or customer service role is preferred, but not required. Training will be provided.
• Skills:
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Basic math skills for handling cash and processing payments.
  • Attention to detail, especially when following drink recipes.
  • Ability to maintain a positive attitude in high-pressure situations.
• Physical Requirements: Ability to stand for extended periods, lift up to 50 lbs, and work in a busy, sometimes noisy environment.
• Coffee Knowledge: Familiarity with coffee preparation methods, brewing equipment, and coffee bean varieties is preferred but not required. Passion for coffee is a must!
• Barista Skills: Proficiency in preparing espresso-based drinks, milk frothing, and latte art is a plus. Willingness to learn is essential.