Server

About Us

Allikai Eatery is a retail deli, event catering, and fast-casual Peruvian restaurant located in Sonoma, California, operating as part of Allikai Group. Dedicated to creating food that nurtures and makes you feel good, we pay attention to the constant flow of the seasons with deep respect for the earth, striving for minimal waste and regenerative practices.

Position Summary

The Server is the face of the dining room and is responsible for delivering an exceptional guest experience from greeting to farewell. Working in a fast-paced, team-oriented environment, the Server guides guests through the menu, takes and enters orders accurately, serves food and beverages, and anticipates guest needs throughout the meal. This role requires strong menu and beverage knowledge, attention to detail, and a genuine commitment to hospitality.

What You'll Do

• Greet guests warmly, present menus, and guide them through food and beverage offerings, answering questions and making recommendations
• Take and accurately enter food and beverage orders using the POS system, noting allergies, modifications, and special requests
• Maintain thorough knowledge of the menu, daily specials, ingredients, preparation methods, allergens, and wine/cocktail pairings
• Suggestively sell and upsell appetizers, beverages, and desserts to enhance the guest experience and check average
• Serve and run food and beverages promptly, ensuring order accuracy and proper presentation
• Check in with guests throughout the meal, anticipate needs, refill beverages, and address requests promptly and professionally
• Deliver checks, process payments accurately, and handle cash and card transactions with integrity
• Complete opening, running, and closing side work, including stocking, polishing, and resetting tables for the next service
• Comply with all food-safety, sanitation, and responsible-alcohol-service standards and local health-code regulations
• Communicate clearly and professionally with kitchen, bar, and front-of-house team members to ensure smooth service

What We're Looking For

Required

• [X]+ years of serving or relevant front-of-house/hospitality experience [in a high-volume / fine-dining environment]
• Strong menu, food, and beverage knowledge, or the ability to learn it quickly
• Familiarity with POS systems [e.g., Toast, Micros, Aloha] for entering orders and processing payments
• Ability to work in a fast-paced environment and stay composed under pressure
• Strong communication and interpersonal skills with a positive, outgoing, guest-focused attitude
• Reliability, punctuality, teamwork, and strong attention to detail
• Availability to work [weekends, evenings, and holidays] as scheduled
• [Alcohol-service certification (TIPS / ServSafe Alcohol / state RBS or TABC) and/or Food Handler's Card] – required, or must be obtained within [X] days of hire

Preferred

• Experience in [fine dining, high-volume, wine-focused, banquet/private-event service, etc.]
• Wine, cocktail, or craft-beverage knowledge
• [Additional language skills, reservation-system familiarity, etc.]

Physical Demands and Work Environment

• Ability to stand and walk for extended periods (full shift)
• Ability to lift, carry, push, or pull up to [30] lbs (trays, bus tubs, cases)
• Frequent bending, reaching, and repetitive motion
• Work in a fast-paced dining environment with exposure to noise, heat, and crowds
• Ability to work [X]-hour shifts, including [nights, weekends, and holidays]

What We Offer

• Competitive hourly pay plus tips: [$XX–$XX/hour plus gratuities]
• [Health, dental, and vision insurance]
• [Paid time off / paid sick time]
• [401(k) / retirement plan]
• [Dining discounts and shift meals]
• [Referral bonus program]
• [Flexible scheduling and opportunities for career advancement]