Required Years of Experience
2 years
Job Details
Operations Specialist, NYC - Tribeca
About the job
Who We Are
CloudKitchens helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.
We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.
We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
What you will do
As an Operations Specialist, you will help keep daily facility operations running smoothly by processing orders, coordinating delivery pickups, and resolving operational issues. You will support restaurant partners, handle administrative tasks, train and coach team members, and maintain a clean, organized facility that meets health and safety standards.
Responsibilities
- Transport orders from kitchens to the facility’s central processing area.
- Process orders and prepare them for pickup by delivery partners.
- Identify and troubleshoot operational issues promptly.
- Take ownership of issues and coordinate with partners, employees, and third parties to resolve them.
- Support daily administrative tasks, including sorting incoming packages and deliveries, maintaining inventory counts, and monitoring emails and instant messages.
- Respond promptly to restaurant partners’ questions, requests, and concerns.
- Train and coach team members to ensure consistent execution of operational procedures.
- Maintain a clean facility, assign cleaning tasks, and conduct compliance checks to ensure health code standards are met.
Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B- $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
Compensation & Benefits
17-20/hour + Full Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Compensation Details
Compensation: Hourly ($17.00 - $20.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k
Required Skills
Problem Solving
Communication Skills
Teamwork
Time Management
Attention to Detail
Customer Service Orientation
Organizational Skills
Adaptability
Read more
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