Banquet Server

General Description:

Responsible for taking orders and delivering food and beverages to guests with excellent hospitality service.

Work Location:

555 Northern Blvd Great Neck, NY 11021 (Not eligible for remote work)

Work Schedule:

Schedule determined by the needs of the company, as determined by the General Manager

Typically, full weekend evenings (as late as 4:00am)

Job Responsibilities:

• To provide the highest quality service to guests.
• To treat every guest, employee and vendor with respect and dignity.
• To assist with set-up and breakdown of banquet room, such as but not limited to, silverware, glassware, favors/décor items and linen.
• To report to work on time and in proper uniform, always punching in and out as required of all employees.
• Bus silverware and plates as necessary during cocktail hour and reception service.
• Respond positively to any guest’s requests.
• To adhere to company policies and procedures.
• Perform other job-related activities as required or assigned by the supervisor.

Job Requirements:

• Must be in proper work attire
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• The ability to arrange items or actions in a particular order or pattern according to a specific rule or set of rules.
• Ability to learn programs specific to the company and job function.
• Identifying and solving problems, multi-tasking ability, and strong communication skills.
• Must be able to organize, plan, and prioritize work.

Position Requirements:

• Work is done in a fast-paced environment.
• Ability to see details at close range.
• Ability to multitask and organize many different projects.
• Ability to communicate and to convey information effectively.
• Must conduct oneself in a consistently positive, professional manner of high integrity and honesty, especially when dealing with the public and customers.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential jobs.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk; use hands, push bend, stoop, climb, or balance. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision. The noise level in the work environment is usually moderate.