Host

ABOUT ASCENT LOUNGE

Located at The Shops at Columbus Circle overlooking Central Park, Ascent Lounge is a sophisticated cocktail lounge and event destination in the heart of Manhattan. Known for its striking setting, elevated cocktails and cuisine, and warm, attentive hospitality, Ascent welcomes a dynamic mix of New Yorkers, international visitors, private-event guests, and leading brands. From an intimate evening overlooking Central Park to weddings, celebrations, and high-profile corporate events, every experience is shaped by thoughtful service and attention to detail.

We’re looking for talented hospitality professionals who take pride in their craft, enjoy connecting with people, and want to be part of a team committed to creating memorable guest experiences.

THE ROLE

As a Host/Hostess, you’ll be the first point of contact for our guests and play an essential role in creating a welcoming and memorable experience at Ascent Lounge. You’ll set the tone from the moment guests arrive, managing reservations, coordinating seating, and ensuring a smooth flow of service while maintaining the professionalism and hospitality expected of an upscale New York destination.

WHAT YOU’LL DO

• Welcome and greet guests with warmth, professionalism, and genuine hospitality

• Manage reservations, seating arrangements, and guest flow using OpenTable

• Coordinate with management and the service team to ensure efficient seating and smooth operations

• Manage waitlists and accommodate walk-in guests while maintaining an organized seating rotation

• Answer phone calls, assist with reservations, and respond to guest inquiries professionally

• Communicate wait times, reservation details, and special requests clearly and accurately

• Recognize returning guests and VIPs, creating a personalized and memorable experience

• Maintain a polished, organized, and welcoming host stand and entrance area

• Remain composed and attentive while managing multiple guest arrivals during high-volume service

• Assist with guest arrivals and coordination during private events and special occasions

• Help maintain the atmosphere, presentation, and hospitality standards that define the Ascent experience

WHAT WE’RE LOOKING FOR

We value the quality and relevance of your experience more than a specific number of years.

Previous hosting experience is important, ideally within an upscale lounge, fine dining restaurant, luxury hotel, nightlife venue, or other high-touch hospitality environment. The strongest candidates will bring:

• An intuitive understanding of elevated hospitality and guest engagement

• Excellent communication and interpersonal skills

• A warm, welcoming personality with confidence and poise

• Strong organizational skills and attention to detail

• Experience with OpenTable or similar reservation management systems

• The ability to manage reservations, seating rotations, and guest expectations efficiently

• Confidence in handling guest concerns and special requests with professionalism and discretion

• The ability to remain composed, gracious, and attentive during high-volume service

• A polished, professional presentation

• A genuine interest in creating memorable experiences for guests

• Flexibility to work evenings, weekends, and holidays

At Ascent, exceptional hospitality begins the moment a guest walks through our doors. It means making every guest feel welcomed and valued, recognizing familiar faces, anticipating needs, and managing the flow of the room with confidence and grace. We’re looking for individuals who understand that a great host does more than manage reservations and seating — they create the first impression that sets the tone for the entire Ascent experience.