Busser

Chicago Chop House is seeking a professional, hardworking Fine Dining Busser to join our service team. As an iconic steakhouse known for elevated hospitality, flawless table service, and an intimate, classic Chicago ambiance, we rely on our bussers to uphold the highest standards of cleanliness, timing, and guest care.

Responsibilities

Dining Room Preparation & Setup

• Prepare all dining areas before service, ensuring readiness across three floors and outdoor seating.

• Stock and organize bussing stations to maintain smooth service flow.

• Set tables with linens, candles, plates, silverware, and napkins to Chicago Chop House standards.

• Polish glassware, plates, silverware, and ensure all items are service-ready.

Guest Service & Table Maintenance

• Serve water (offer bottled or tap) and bread promptly and professionally.

• Refill beverages and assist in taking orders if a server or captain requests support.

• “Mark” tables throughout the meal for upcoming courses.

• Crumb, clear, and reset tables continuously while maintaining silent, unobtrusive service.

• Monitor and maintain table cleanliness and presentation at all times.

• Respond to guest requests with warmth, professionalism, and excellent communication.

• Notify servers immediately if a request exceeds bussing responsibilities (e.g., ordering wine).

Team Support

• Maintain cleanliness and stock levels at all bus stations.

• Provide supplies to servers and bartenders throughout service.

• Support bar operations—refill water, clear glassware, restock liquor, fruit, syrups, and glassware.

• Replenish shared plates, glassware, and silverware on all floors throughout the shift.

End-of-Shift Duties

• Assist in breaking down and resetting the entire restaurant each night, including all three dining rooms and outdoor areas.

• Clean, polish, and restock glassware, plates, and silverware for the next shift.

• Clean and polish all glassware in the dish pit.

• Remove trash from all floors and maintain sanitation standards.

Requirements

• Previous experience in fine dining or upscale hospitality preferred.

• Excellent interpersonal, communication, and customer service skills.

• Demonstrated ability to work effectively in a fast-paced team environment.

• Ability to consistently walk and carry items up and down three flights of stairs.

• Comfortable working outdoors in varying weather conditions.

• Ability to lift and move up to 50 pounds.

• Ability to obtain and maintain ServSafe Food Handler and ServSafe Alcohol certifications.

• Availability to work a flexible schedule, including late nights, weekends, and holidays.

• Uniform must be clean, pressed, and professional at all times.

• Strong understanding of health and safety regulations in both dining and kitchen areas.

Appearance & Professionalism

• Uniform must be clean, pressed, and well-fitted at the start of every shift.
• Shoes must be polished, non-slip, and appropriate for fine dining service.
• Hair should be neatly groomed; long hair must be tied back in a clean, professional style.
• Facial hair must be well-trimmed and maintained.
• Nails must be clean and trimmed; no overly bright or chipped nail polish.
• Minimal, professional jewelry only—nothing that interferes with service or presents safety concerns.
• Strong fragrances, perfumes, or colognes should not be worn.

Overall appearance must reflect the standards of a high-end, classic Chicago steakhouse and support a refined dining atmosphere.

If you are passionate about hospitality, take pride in precision and teamwork, and want to grow within a respected fine dining institution, we would love to meet you.

Apply today to join Chicago Chop House family.