Required Years of Experience
2 years
Job Details
We’re hiring people to join our team as SERVERS!
A Few of Our Server Benefits:
- Restaurant Discounts
- Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
- Paid Vacation for Qualifying Employees
- Blue Cross Blue Shield Medical Insurance
- Dental & Vision Insurance
- Life, Accident Protection & Critical Illness Insurance
- Domestic Partner Benefits
- 401(k)
Big Bowl is the place for authentic Chinese and Thai cuisine. Committed to using the highest quality ingredients including prime beef and fresh seafood, Big Bowl creates dishes with big and bold flavors. From the housemade curries to the dipping sauces, adults and kids alike will find something to love on the menu. Drinks include homemade ginger ale made with fresh ginger root, signature cocktails, craft beer and wine from around the globe. The fun, exciting and vibrant atmosphere of Big Bowl only adds to the experience of dining on deliciously prepared food.
Caring. Creative. Careers.
Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce and apply today!
EOE. We participate in E-Verify / Participamos en E-Verify
Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.
Essential Functions
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Skills Required
- Fast-Paced Experience
Compensation Details
Compensation: Hourly ($26.00 - $42.00)
Benefits & Perks: Dental Insurance, Dining Discounts, Health Insurance, Paid Time Off, 401k, Vision Insurance, Wellness Program
Required Skills
Customer Service Orientation
Adaptability to Different Work Environments
Attention to Detail
Problem Solving Skills
Time Management Skills
Ability to Work Under Pressure
Interpersonal Skills
Conflict Resolution skills
Read more
Gallery
Chinese, Thai
Casual Dining
Part of Lettuce Entertain You Restaurants
Using the freshest and highest quality ingredients and starting from scratch are the only ways to authentically prepare Asian cuisine. Big Bowl roasts its own peanuts, chilies and spices, which are ground daily to prepare a variety of curries. Fragrant jasmine rice, Shaoxing wine, quality brewed soy sauce and artisan wheat noodles are all a part of the authentic Big Bowl pantry.
Antibiotic and hormone free chicken and beef, as well as sustainable and responsibly caught seafood, are staples on the menu. The restaurants all serve fair and direct trade coffee and organic teas. The wine list is composed of only organic and sustainable selections. There is a great selection of local and craft beer, and local spirits star on the top shelf.
EOE. We participate in E-Verify
(952) 928-7888
