Server

Server with at least 3 years of experience in upscale dining, must have weekend availability-FRIDAYS & SATURDAYS.

Exemplary Service Delivery:

• Provide personalized and attentive service to guests, demonstrating a deep understanding of their preferences and dietary requirements.
• Guide guests through the menu with expertise, offering recommendations and descriptions of dishes to enhance their dining experience.
• Anticipate guests' needs proactively, ensuring seamless service from arrival to departure.

Wine and Beverage Expertise:

• Exhibit a thorough knowledge of the wine list, including varietals, vintages, and pairings, to assist guests in making informed selections.
• Offer recommendations on cocktails, spirits, and other beverages, showcasing your expertise and enhancing the overall dining experience.
• Execute flawless wine service, including decanting, pouring, and presentation, with precision and elegance.

Upselling and Revenue Generation:

• Actively promote featured menu items, seasonal specials, and premium offerings to increase sales and enhance the guest experience.
• Utilize suggestive selling techniques to upsell appetizers, desserts, and additional courses, maximizing revenue while maintaining guest satisfaction.
• Leverage your product knowledge and enthusiasm to inspire guest interest and drive sales of high-margin items.

Tableside Presentation and Engagement:

• Engage guests in lively conversation, demonstrating warmth, charisma, and genuine interest in their dining preferences.
• Present menu items with flair and sophistication, describing ingredients, preparation methods, and culinary inspirations with eloquence.

Team Collaboration and Support:

• Collaborate seamlessly with fellow servers, bartenders, and kitchen staff to ensure synchronized service and a memorable dining experience.
• Communicate effectively with colleagues to coordinate timing, prioritize orders, and address guest preferences and special requests.
• Provide assistance and support to teammates during peak periods, fostering a spirit of camaraderie and teamwork.

Attention to Detail and Presentation:

• Ensure meticulous attention to detail in all aspects of service, from table setup and presentation to food delivery and plate presentation.
• Maintain a polished appearance and adhere to uniform standards, projecting an image of professionalism and sophistication.
• Uphold the restaurant's standards of excellence in every interaction, consistently exceeding guest expectations and elevating the dining experience.

Guest Satisfaction and Conflict Resolution:

• Respond promptly and diplomatically to guest inquiries, feedback, and concerns, seeking swift resolution and ensuring guest satisfaction.
• Demonstrate empathy and discretion in handling sensitive situations, maintaining composure and professionalism at all times.
• Solicit feedback from guests to continuously improve service quality and enhance the overall guest experience.

Requirements:

• Previous experience as a server in a high-end restaurant or luxury hospitality environment, with a strong emphasis on elevated dining and upscale service.
• Extensive knowledge of food and beverage offerings, including wine pairings, cocktail recipes, and culinary trends.
• Exceptional communication and interpersonal skills, with the ability to engage guests confidently and eloquently.
• Strong organizational abilities and the capacity to multitask effectively in a fast-paced environment.
• Proficiency in point-of-sale (POS) systems and basic computer skills.
• Availability to work evenings, weekends, and holidays as required to accommodate the restaurant's operating hours.

Joining our team as a server offers an exciting opportunity to be part of a dynamic restaurant environment in the heart of Santa Monica. If you are passionate about providing exceptional service and creating memorable dining experiences, we invite you to apply!