Kitchen Supervisor

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good Through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are seeking a hands-on, organized, and service-driven Kitchen Supervisor to support the daily operations of our corporate venue kitchen. This role is responsible for supervising a small back-of-house (BOH) team, ensuring the consistent preparation and presentation of high-quality food for meetings, events, and daily food service while maintaining the highest standards of food safety, sanitation, and compliance.

Reporting to the General Manager and Corporate Chef de Cuisine, the Kitchen Supervisor will coordinate daily kitchen workflow, oversee food quality and portion control, support inventory and labor management, and foster a professional, efficient, and hospitality-focused work environment that consistently delivers an exceptional guest experience.

Responsibilities

Kitchen Operations

• Supervise and actively participate in the preparation and execution of made-to-order breakfast and lunch service, as well as happy hours, catering events, and additional food services requested by the client.
• Ensure efficient kitchen operations by overseeing food preparation, plating, cleaning, and end-of-service breakdown procedures.
• Support the café team with food preparation, production, and catering execution to ensure seamless daily service and event support.
• Maintain high standards of food quality, consistency, portion control, and presentation for all menu items.

Food Safety & Compliance

• Maintain a clean, safe, and sanitary kitchen environment while ensuring full compliance with New York City Department of Health (DOH) food safety regulations and company standards.
• Ensure proper food handling, storage, labeling, temperature control, and sanitation practices are consistently followed by the kitchen team.
• Complete and maintain accurate daily food temperature logs to ensure food safety compliance.

Inventory & Ordering

• Oversee daily kitchen inventory operations, including ordering supplies, receiving deliveries, rotating stock, and maintaining accurate inventory levels.
• Manage the receiving, proper storage, and rotation of Grab & Go products ordered through CaterXpert (CXP), ensuring product freshness, quality, and inventory accuracy.
• Monitor and track food waste, maintain accurate waste logs, and enter daily waste data into Microsoft Excel.
• Communicate inventory levels, product needs, and waste reports to the General Manager, Corporate Chef de Cuisine, and commissary team.

Menu Development

• Assist with developing and rotating made-to-order breakfast and lunch menus that incorporate seasonal ingredients, balanced nutrition, and client preferences.
• Support menu planning and food production for happy hours, catering events, and special client requests.

Collaboration & Client Experience

• Collaborate with on-site teams to ensure strong coordination and maintain exceptional food and service quality.
• Address customer feedback professionally and communicate insights to the management team to support continuous improvement and enhance the overall guest experience.

Qualifications

• Prior supervisory experience in a food and beverage or hospitality environment preferred.
• Bilingual proficiency in English and Spanish is preferred.
• Strong understanding of food safety, sanitation standards, and proper food handling procedures.
• Familiarity with inventory management systems such as CaterXpertis a plus.
• Basic proficiency in Microsoft Excel and general computer applications, including email, data entry, and inventory management systems.
• Ability to work efficiently in a fast-paced environment while prioritizing tasks and managing multiple responsibilities.
• Strong leadership, teamwork, and collaboration skills.
• Excellent organizational and inventory management abilities.
• Detail-oriented with a strong commitment to maintaining high-quality food preparation and presentation standards.
• Ability to stand and walk for extended periods, up to 8 hours per shift.
• Ability to lift and carry items weighing up to 30 pounds as needed.
• NYC Food Protection Certificate is required.

Location: Skyline Lounge at 200 Park Avenue, New York, NY

Base salary: $29.00/hour

Work Schedule: Monday–Friday, typically 7:00 AM–3:00 PM, with occasional overtime required to support happy hours, special events, and other operational needs.

Benefits: PTO, 401(k), medical, dental, and vision insurance, transit benefits, paid and unpaid safe and sick time, and an FSA (Flexible Spending Account).

You must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.