Food Runner

Shuka, led by Chef/Partner Ayesha Nurdjaja, is looking for a passionate Food Runner to join our hospitality team!

Located in the heart of SoHo, Shuka has become a cornerstone of the neighborhood — a welcoming spot where the energy of the block meets the vibrant flavors of Eastern Mediterranean cuisine. Every dish bursts with layered, nuanced flavors, crafted with responsibly sourced ingredients from local farms and the greenmarket. We proudly serve lunch, dinner, and brunch. Celebrated for its bold, abundant style of dining, Shuka set the stage as the inspiration for its sister restaurant, Shukette.

Chef Ayesha brings her dynamic perspective and love of shareable dishes, shaped by her extensive travels and culinary roots. At Shuka, meals are designed to feel generous, flavorful, and deeply connected to the markets and farms that sustain us. The hospitality team plays a vital role in bringing this vision to the guest — ensuring service that is warm, attentive, and as memorable as the food itself.

Shuka is part of The Bowery Group (Cookshop, Rosie’s, Shukette, Vic’s), a group of restaurants recognized with accolades such as James Beard nominations, New York Times “Top 10 New Restaurants of 2021,” and numerous features in leading publications. Across our group, we are committed to supporting small farms, highlighting seasonal produce, and bringing guests honest, respectfully produced cuisine at peak freshness.

Position Overview:

Runners are responsible for all aspects of the guest experience at the table, including
greetings, table maintenance, overall guest satisfaction and happiness, fond farewells and
maintaining a general command of the food and beverage menu. This role works to provide
impeccable hospitality to each of our guests, working specifically with each guests’ needs to
curate the best experience possible.

Essential Duties and Responsibilities:

● Complete all opening, closing, and side work tasks thoroughly and promptly
● Attend all mandatory pre-shift meetings
● Deliver food promptly, accurately, and to the correct seat position
● Confirm dish accuracy before leaving the kitchen
● Announce dishes when serving (especially for allergen clarity)
● Support servers and kitchen proactively during high-volume service
● Maintain awareness of assigned sections or service areas
● Monitor tables for guest needs (water, share plates, clearing, pacing)
● Uphold knowledge of all table and position numbers, as well as descriptions, major
components, and proper utensils for each dish
● Knowledge of coffee, how to make and serve if needed.
● Engage with every guest in a professional, friendly, and genuinely hospitable way.
● Address guest concerns by finding a way to say yes; Involve the Manager on Duty as
needed
● Provide knowledgeable, approachable, efficient, and energetic service at all times
● Maintain positive, approachable body language throughout service
● Support a positive team culture through professionalism and collaboration
● Demonstrate reliable attendance and participate in all scheduled trainings and
meetings
● Follow all New York State and City regulations, including sanitation, safety, and
alcohol service laws, to protect both guests and the restaurant
● Assists in training new team members and helping them learn service standards and
procedures
● Complete other duties as assigned by Management

Essential Functions and Physical Demands:

This job requires meeting specific physical demands to perform essential duties effectively.
Reasonable accommodations may be made to enable individuals with disabilities to perform
those essential functions.
● Able to lift and carry up to 30+lbs
● Polished personal presentation; grooming meets Company standards, as outlined by
Employee Handbook and wardrobe guidelines
● Able to work nights, weekends and holidays, and variable schedule, per the needs of
the business
● Ability to walk, stand, and/or bend continuously and for extended periods as required
to perform essential job functions
● Ability to perform essential job functions when working under stress, in fast-paced
environment

Education, Certification and Experience:

● At least 1 year of experience in a high-volume, full-service restaurant
● Understanding of DOH safety standards
● NYC Food Protection Certificate (Food Handler’s) preferred
● Basic knowledge of dining room and service procedures

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The Bowery Group is proud to be an Equal Opportunity Employer. We do not discriminate on
the basis of race, color, creed, religion, gender (including gender identity or expression),
pregnancy, childbirth or related medical conditions, sexual orientation, marital status,
domestic violence, sexual violence or stalking victim status, ancestry, national origin,
alienage or citizenship, age, disability, military or veteran status, genetic information or
predisposing genetic characteristics.