Required Years of Experience
1 year
Job Details
Position Summary
Reports To: General Manager
Core Responsibilities
- Provide warm, gracious, and attentive service to guests throughout the dining experience
- Answer guest questions confidently and provide thoughtful recommendations regarding food and beverage selections
- Coordinate closely with sommeliers, assistant servers, and other dining room team members to maintain the assigned station and anticipate guest needs
- Follow all proper protocols and service standards regarding VIP guests and special accommodations
- Review checks for accuracy before presenting them to guests and properly process cash and credit card payments
- Maintain a strong understanding of the menu, beverage program, and service standards to provide polished and knowledgeable hospitality
- Support a collaborative, team-oriented service environment while maintaining professionalism and composure during high-volume service periods
- Accurately enter orders while properly communicating allergies, dietary restrictions, and special requests to the kitchen
Service & Guest Experience
- Ensure all guest-facing areas meet the highest standards of cleanliness, organization, and compliance with health regulations
- Approach guest interactions with warmth, confidence, and approachability
- Maintain current and thorough knowledge of all food, wine, cocktail, beer, and spirits menus
- Educate guests and staff in a clear, engaging, and non-intimidating manner
- Maintain strong awareness of service pacing and coordinate beverage timing with the floor team
- Create a welcoming, comfortable, and memorable dining experience
- Demonstrate teamwork and support fellow staff during service
- Uphold all service standards, reservation notes, and allergy protocols
Qualifications:
- Experience in fine dining, upscale hospitality, or beverage-focused restaurant environments preferred
- Ability to multitask and maintain composure during busy service periods
- Passion for hospitality, food, cocktails, and continued learning
- Strong experience in beverage preparation and batching
- Strong knowledge of industry trends
- Informed on current industry trends, cocktail techniques, spirits, and developments within the hospitality and beverage community
- Ability to stand and walk for extended periods (8+ hours), and to crouch, bend, and lift or move 25+ lbs, with or without reasonable accommodation
- Flexible schedule, including evenings, weekends, and holidays
Salary: $11.35 per hour with tip credit
This job description is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may change or be assigned as needed.
Compensation Details
Compensation: Hourly ($11.35) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts, Wellness Program, Visa Sponsorship
Required Skills
Customer Service Orientation
Strong Communication Skills
Ability to Manage Reservations Effectively
Attention to Detail
Conflict Resolution skills
Capacity to Optimize Seating Arrangements
Time Management Skills
Skill in Creating Memorable First Impressions
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Fine Dining
Part of Daniel Humm Hospitality
Opening in the West Village this fall, HUMM is the newest concept from Chef Daniel Humm, the chef and owner behind Eleven Madison Park and Clemente Bar. Centered around a wood-fired hearth, the menu will feature a mix of shareable plates and individual dishes, alongside a robust cocktail program and a thoughtful wine list.
The restaurant will operate at a fast pace, with a close-knit team working together across the dining room and kitchen. We’re looking for people who are detail-oriented, communicative, and excited to be a part of a new project.
As part of Daniel Humm Hospitality, employees at HUMM are given the opportunity to discover and pursue their passions while continuing to learn and challenge themselves. Our team is made up of individuals committed to collaboration, contribution, and excellence.










