Floor Manager

Location: Midtown Manhattan, New York, NY
Job Type: Full-Time
Experience Required: Minimum 5 Years

We are seeking an experienced, professional, and highly motivated Front of House Manager to join our team at a busy, upscale Mediterranean restaurant and lounge in Midtown Manhattan.

The ideal candidate must have strong leadership skills, excellent customer service experience, and the ability to manage daily restaurant operations in a fast-paced, high-volume environment.

• Minimum 5 years of restaurant management experience required.

• Previous experience in upscale restaurants, lounges, or fine dining establishments preferred.

• Strong leadership, communication, and problem-solving skills.

• Ability to supervise and coordinate servers, bartenders, hosts, and support staff.

• Excellent guest relations and conflict-resolution skills.

• Ability to work evenings, weekends, and holidays.

• Strong organizational and multitasking abilities.

• Fluency in Russian, Mandarin Chinese, or Korean is highly preferred.

• Professional appearance and a hospitality-focused attitude.

• Oversee daily front-of-house operations.

• Lead, train, and supervise FOH employees.

• Maintain exceptional guest service standards.

• Handle guest complaints professionally and efficiently.

• Coordinate with kitchen, bar, and management teams.

• Ensure smooth service during busy shifts.

• Monitor staff performance, attendance, and service quality.

• Maintain a professional, organized, and welcoming atmosphere.

Qualified candidates are encouraged to apply with an updated resume detailing their restaurant management experience and language skills.

Join our team and become part of a dynamic hospitality environment in the heart of Manhattan.