Lead Host

Upper West Side, Manhattan | Part-Time | Evening Schedule

An established upscale-casual restaurant on Manhattan's Upper West Side is seeking a polished, personable, and highly organized Host & Administrative Assistant to join its team.

This is primarily a front-of-house hosting position with additional administrative responsibilities. The majority of each shift will be dedicated to welcoming guests, managing reservations, coordinating seating, and ensuring a seamless dining experience. Administrative tasks are incorporated into the position during designated periods and as restaurant operations allow.

The ideal candidate genuinely enjoys hospitality and guest interaction while also possessing the organizational and computer skills needed to support the restaurant's daily administrative operations.

Hosting & Guest Relations — Primary Focus

• Welcome and seat guests while providing a warm, professional hospitality experience.

• Manage reservations, seating arrangements, guest requests, and incoming calls.

• Maintain accurate reservation records and communicate special requests to management.

• Assist with dining room preparation and ensure menus and service materials are ready.

• Document guest feedback and noteworthy service observations for management.

• Remain actively engaged in front-of-house operations throughout service, prioritizing guest needs.

Administrative & Office Support — Additional Responsibilities

• Update, format, proofread, and print restaurant menus, wine lists, promotional materials, and event documents.

• Prepare private dining event packets and coordinate necessary paperwork.

• Organize invoices, receipts, employee records, and operational documentation.

• Assist with payroll preparation, tip reconciliation, and administrative reporting.

• Update food cost and labor cost reports using information supplied by management.

• Maintain organized digital and physical files.

• Support management with ongoing administrative projects during designated administrative periods.

• Previous restaurant hosting or front-of-house hospitality experience preferred.

• A genuine interest in guest service and working in an active restaurant environment.

• Strong organizational skills and exceptional attention to detail.

• Proficiency in Microsoft Word and Excel.

• Comfortable working with reservation systems and learning restaurant software.

• Excellent verbal and written communication skills.

• Professional presentation and a welcoming personality.

• Ability to multitask, prioritize guest service, and transition between hosting and administrative responsibilities.

• Ability to work independently and maintain confidentiality.

Please submit your résumé along with a brief introduction highlighting your relevant hospitality and administrative experience.