Required Years of Experience
2 years
Job Details
We’re hiring people to join our team as RUNNERS!
A Few of Our Runner Benefits:
- Restaurant Discounts
- Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
- Paid Vacation for Qualifying Employees
- Blue Cross Blue Shield Medical Insurance
- Dental & Vision Insurance
- Life, Accident Protection & Critical Illness Insurance
- Domestic Partner Benefits
- 401(k)
Crying Tiger is the celebrated new Southeast Asian concept from James Beard Award Finalist Chef Thai Dang (HaiSous) and Lettuce Entertain You Restaurants. Located in the heart of River North, Crying Tiger was recently named #1 on Chicago Magazine’s Hot List and has earned accolades from Eater, Time Out, and The Infatuation. Our culinary program explores the vibrant flavors of Thailand, Vietnam, Laos, Cambodia and Southeast Asia, featuring a world-class beverage program by Partner Kevin Beary (of Three Dots and a Dash and Gus' Sip & Dip) and desserts by Netflix’s School of Chocolate winner, Executive Chef Juan Gutierrez. Join a team dedicated to excellence in one of Chicago’s most talked-about new openings.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
Runners are responsible for continual set-up and prompt delivery of food to guests when the order is completed by the kitchen. Also responsible for ensuring that the highest quality of food presentation is being maintained.
Essential Functions
- Promptly deliver food to the correct guests according to table and position numbers
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multi-task calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
- Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
- Communicate any food concerns to the Coordinator
- Communicate and follow up on any guest request or concern
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Skills Required
- Fast-Paced Experience
Compensation Details
Compensation: Hourly ($17.05 - $35.00)
Benefits & Perks: Dental Insurance, Dining Discounts, Health Insurance, Paid Time Off, 401k, Vision Insurance, Wellness Program
Required Skills
Attention to Detail
Customer Service Orientation
Team Collaboration
Problem Solving Skills
Adaptability to Changing Environments
Time Management
Stress Management
Effective listening skills
Read more
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Part of Lettuce Entertain You Restaurants
Crying Tiger, from James Beard Award Finalist Chef Thai Dang (HaiSous Vietnamese Kitchen) and Lettuce Entertain You Restaurants, is slated to open at 51 West Hubbard Street in Chicago’s River North. The restaurant’s menu draws inspiration from Thailand, Vietnam, Laos, Cambodia and beyond. Beverage Director and Partner, Kevin Beary (Three Dots and a Dash, The Bamboo Room and Gus’ Sip & Dip), will curate Crying Tiger’s beverage menu, incorporating regional flavors into original cocktails.
