Assistant General Manager

Butterworth's is a French-inspired bistro, bar, and private-event venue at 319 Pennsylvania Ave SE. We serve classic French dishes with an approachable American twist, in a main dining room and an upstairs event room with its own bar.

We're looking for a Floor Manager who lives for the details of service: the water glass that never empties, the second cocktail offered at the right moment, the check that arrives before the guest has to ask. You'll own the dining room and bar during service and set the standard the whole team works to.

• Run the floor every service. Be on the floor during peak hours, reading the room, walking every section, and stepping in before a guest has to flag anyone down.
• Hold the standard. Enforce clear, written service standards on waters, drink rounds, table touches, check timing, and clearing.
• Lead the bar, too. Hold bartenders to the same bar as servers: specs, ticket times, station cleanliness, and effort.
• Coach in the moment. Redirect quietly and specifically, follow up after service, and document patterns fairly and consistently.
• Run pre-shift. Set one clear focus per shift, share 86s and specials, and recognize the people who nail it.
• Own the guest experience. Handle concerns at the table, build relationships with regulars, and keep our reviews moving in the right direction.
• Grow the check. Drive the second-drink ask, wine pairings, and dessert, and coach the team on selling with warmth, not pressure.
• Support events. Help run private events and buyouts in our upstairs room.
• Partner with the GM. Report on the floor after each shift, help train new hires, and take ownership of areas such as bar inventory as you grow.

• 2+ years in a supervisory role (floor manager, AGM, captain, or lead) in a full-service restaurant with a strong bar program
• You notice everything: an empty glass across the room, a guest looking for their server, a station falling behind
• Calm and decisive under pressure, with a real sense of urgency
• You can hold people accountable and still be someone the team wants to work for
• Strong knowledge of wine, cocktails, and spirits, and you enjoy teaching it
• Comfortable with Toast, OpenTable, and 7shifts, or quick to learn new systems
• Genuine pride in hospitality: you see this as a craft, not just a job
• Available nights, weekends, and holidays
• DC Food Protection Manager certification and alcohol-server (ABCA) certification, or willingness to obtain them

• Real authority on the floor, backed by the GM
• A chance to shape the service culture of a Capitol Hill restaurant and grow with it
• Exposure to private events, wine programming, and special dinners with our chef