Front of House Staff

Forsythia | Old City, Philadelphia, PA

Position: General Manager
Employment Type: Full-Time
Compensation: Competitive salary based on experience

Forsythia is a French-inspired restaurant located in the heart of Old City, Philadelphia. We focus on seasonal ingredients, thoughtful cuisine, and creating a welcoming, memorable dining experience.

We are seeking an experienced, hands-on General Manager to lead our front-of-house operations, develop a strong service team, and work closely with our culinary leadership to maintain high standards across the restaurant.

• Oversee daily restaurant operations, ensuring smooth and consistent service.
• Recruit, train, schedule, and develop FOH staff.
• Establish service standards and maintain team accountability.
• Work closely with the Executive Chef and BOH team to coordinate daily operations.
• Manage reservations, seating arrangements, and guest relations through Resy.
• Oversee Toast POS, including menu updates, employee access, reporting, and daily sales reconciliation.
• Manage employee timekeeping, review hours, process payroll, and maintain accurate labor records.
• Organize and maintain Google Drive for administrative documents, schedules, reports, meeting notes, and operational procedures.
• Monitor labor costs, sales performance, inventory, and operating expenses.
• Oversee beverage operations, purchasing, and inventory management.
• Prepare regular financial and operational reports for ownership.
• Lead management meetings and follow up on assigned tasks.
• Maintain communication between ownership, FOH, and BOH.
• Ensure compliance with health, safety, and workplace regulations.
• Build a positive work environment focused on teamwork, professionalism, and staff retention.

• Experience with Toast POS and Resy.
• Proficiency with Google Workspace, including Google Drive, Docs, and Sheets.
• Experience with payroll processing, scheduling, and labor management.
• Strong administrative, organizational, and financial reporting skills.
• Previous leadership experience in upscale or fine-dining restaurants.

• Previous management experience in an upscale or fine-dining restaurant.
• Strong leadership, communication, and organizational skills.
• Experience hiring, training, and developing FOH teams.
• Solid understanding of restaurant financials, labor management, and cost control.
• Knowledge of food, wine, and professional service standards.
• Ability to remain organized and lead effectively in a fast-paced environment.
• A hands-on management style and willingness to support the team during service.

We are looking for someone who takes ownership of restaurant operations, leads by example, and understands the importance of building a reliable, motivated team.

The ideal candidate is organized, approachable, financially aware, and passionate about hospitality.

This is an opportunity to take an active leadership role in shaping the restaurant’s operations and future growth.

Interested candidates are encouraged to apply through Culinary Agents with an updated résumé and a brief introduction.

We look forward to meeting you.