Expeditor

The Kingsway | New Orleans, LA

The Kingsway is a Michelin Recommended fine dining Asian restaurant in New Orleans led by James Beard Nominated Chef, Ashwin Vilkhu. Since opening, the restaurant has received recognition from the Michelin Guide, The New York Times, Southern Living and other national and local publications.

We are currently looking for an experienced Expo (kitchen server) to join our team.

This is an important position at The Kingsway. The Expo sits at the center of service and works directly with the Chef, kitchen and front of house to make sure every course leaves the kitchen correctly, on time and at the standard we expect.

Professional kitchen experience is required.

We are looking for someone who understands how a kitchen actually moves during service. You should be comfortable reading the board, communicating fires, understanding station timing, checking plates and keeping multiple tables organized at different points in their meal.

The Kingsway is a multi-course tasting menu experience where guests are able to move through the menu at their own pace. Because of that, expo is especially important. This person needs to understand the entire dining room, not just the next ticket.

• Run and organize the pass during service
• Manage tickets, fires, holds and course timing
• Communicate constantly with all kitchen stations
• Coordinate with servers and FOH leadership on the pace of each table
• Keep track of allergies, dietary restrictions, modifications and special requests
• Know every dish on the menu and how it should be plated and presented
• Check every plate before it leaves the kitchen
• Make sure food is leaving at the proper temperature and presentation
• Coordinate pickups across multiple stations
• Recognize when a table needs to be accelerated, slowed down or held
• Communicate immediately when a station or table is falling behind
• Assist Chef with final garnishing and plating when needed
• Keep the pass clean, organized and fully set for service
• Attend pre service and understand all menu changes, 86s, VIP notes and service details
• Maintain clear communication between the kitchen and dining room throughout the night

This is not an entry level expo position.

Candidates should have previous experience working in a professional kitchen, whether as a cook, chef, expo or similar role.

You need to understand:

• Kitchen terminology
• Station timing
• Firing and pickup
• Cooking temperatures
• Plating standards
• How multiple stations come together on one table
• How to manage several active tickets at the same time
• The difference between food being ready and food being ready to leave the kitchen

Fine dining or chef driven restaurant experience is strongly preferred.

We are looking for someone who is calm, organized and confident during service.

You should be able to communicate clearly and directly without creating unnecessary noise on the line. Attention to detail is essential. You need to notice the wrong garnish, a dirty rim, an incorrect modification or a table that has been sitting too long before anyone else does.

You should also have a genuine interest in food. Our menu changes, techniques matter, and we expect the expo to understand what is being served rather than simply memorize plate positions.

Dependability, professionalism and the ability to stay focused during a demanding service are essential.

At The Kingsway, the Expo is an extension of the Chef at the pass. The position has a direct impact on the quality of the food and the experience of every guest in the dining room.