General Manager

Duties

• Oversee all aspects of restaurant operations, including staffing, training, and performance management.
• Ensure compliance with health and safety regulations, including food handling and preparation standards.
• Manage inventory control to minimize waste and optimize cost efficiency.
• Develop and implement strategies to enhance guest satisfaction and improve service quality.
• Collaborate with kitchen staff to ensure timely food production and presentation.
• Monitor financial performance and prepare reports on sales, labor costs, and inventory levels.
• Foster a positive work environment that encourages teamwork and professional development.
• Handle customer inquiries, complaints, and feedback promptly and effectively.

Experience

• Proven experience in restaurant management role such as Assistant Manager or General Manager position.
• Strong knowledge of food handling practices, food production processes, and hospitality management principles.
• Experience in inventory control systems and procedures.
• Familiarity with banquet services and event execution is a plus.
• Background in coffee service or specialty beverage preparation is desirable.
• Excellent communication skills with the ability to lead a diverse team effectively.
• A passion for delivering high-quality dining experiences in a fast-paced environment.
• Oversee all aspects of restaurant operations, including staffing, training, and performance management.
• Ensure compliance with health and safety regulations, including food handling and preparation standards.
• Manage inventory control to minimize waste and optimize cost efficiency.
• Develop and implement strategies to enhance guest satisfaction and improve service quality.
• Collaborate with kitchen staff to ensure timely food production and presentation.
• Monitor financial performance and prepare reports on sales, labor costs, and inventory levels.
• Foster a positive work environment that encourages teamwork and professional development.
• Handle customer inquiries, complaints, and feedback promptly and effectively.

Qualifications

• Minimum of 3 years of experience in restaurant management.
• Strong background in staff training, food service management, and kitchen management
• Proficiency in Toast POS ideal, but not required
• Excellent communication and leadership skills
• Experience in fine dining and quick service restaurant environments
• Ability to handle cash transactions and maintain financial records
• Certification in food handling and safety regulations
• Bachelor's degree in Hospitality Management or related field is preferred