Required Years of Experience
1 year
Job Details
ASSISTANT MANAGER – Cospa Ramen
Cospa Ramen is HAND Hospitality’s fast-casual ramen concept, serving good ramen fast without cutting corners. As we open our second location, we’re looking for an energetic ASSISTANT MANAGER who loves leading from the floor and thrives in a fast-paced environment.
We believe great hospitality starts within. Our leaders are hands-on during every rush, know their team, keep the line moving, and take pride in every bowl that leaves the kitchen.
What you’ll do
- Lead shifts from open to close, running the floor during peak hours to keep service fast, accurate, and welcoming.
- Coordinate between FOH and BOH to maintain ticket times and food quality during high-volume service.
- Train, coach, and support team members, setting the standard for speed, cleanliness, and guest experience.
- Handle guest feedback and resolve issues on the spot with empathy and urgency.
- Support the General Manager with scheduling, labor tracking, inventory, and ordering.
- Manage daily cash handling, Toast POS reconciliation, tip reporting, and shift logs accurately.
- Uphold food safety, sanitation, and opening/closing standards.
- Help launch and stabilize our new location, including hiring and training a new team.
What we’re looking for
- 1–2+ years of supervisory experience in a fast-casual, quick-service, or high-volume restaurant.
- Calm, solution-focused under pressure and comfortable working on your feet during long rushes.
- Strong communication skills and a positive, team-first attitude.
- Availability to work nights, weekends, and holidays.
- Experience with Toast POS is a plus.
- Knowledge of Japanese or Korean cuisine is a plus; Korean or Japanese language skills are a strong plus.
- NYC Food Protection Certificate preferred (or willingness to obtain).
What we’ll offer
- Base Salary: $77,000 – $87,000
- Performance-Based Incentive Program
- 100% Employer-Covered Health, Vision, and Dental Insurance
- Paid Time Off
- HAND Hospitality Dining Discount
- Career Growth Opportunities
Compensation Details
Compensation: Salary ($77,000.00 - $87,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Leadership
Time Management
Problem Solving
Empathy
Customer Service
Team Management
Adaptability
Attention to Detail
Read more
Other jobs you might be interested in
Japanese
Fast Casual
Part of HAND Hospitality
