Assistant Food and Beverage Manager

Who We Are 

Bastia is a Sardinian and Corsican restaurant in the Fishtown neighborhood of Philadelphia. We are located in the beautiful Hotel Anna & Bel, which is a 50-room hotel in the historic former Penn Home. Both the hotel and restaurant opened in August, 2024. We butcher whole animals, make bread in-house, have an extensive handmade pasta program, and maintain close relationships with farmers in the region. 

We are seeking an Assistant Food and Beverage Manager who is seeking to grow with us, and work hard to continue improving our operations and guest experience every day. This position is our entry level manager position and the expectation will be five closes a week with a work week of 45-50 hours.

The Role

The Assistant Food and Beverage Manager plays a pivotal role in ensuring the seamless and efficient operation of our restaurant and bar outlets. This individual is responsible for delivering excellence in guest service, leading teams, and upholding service and operational standards. Each Floor Manager shares overlapping responsibilities while also owning specific areas of focus critical to the venue’s success. This is an entry level manager role, previous management experience is not needed. If you're a passionate server, bartender or maitre d looking to transition into management we would be thrilled to meet you.

Responsibilities (Shared Duties):

• Be a hotel and restaurant ambassador, exceeding core objectives and values.
• Maintain a professional appearance at all times, representing the brand with polished attire and grooming. Team members are expected to adhere to business-appropriate dress codes as specified by leadership. Hair, facial hair, and personal hygiene must be neatly maintained to uphold the company’s hospitality standards.
• Exhibit leadership in both actions and attitude, setting the tone for the team. This role requires a managerial mindset, leaders are expected to problem-solve proactively, maintain composure in high-pressure situations, and serve as role models for professionalism, accountability, and service excellence.
• Provide excellent, courteous, and professional service to guests, ensuring a strong hospitality-driven culture.
• Ensure overall cleanliness and safety, performing opening and closing procedures.
• Respond to emails in a timely fashion.
• Solicit guest feedback, monitor cost-effectiveness, and implement profit-enhancing measures.
• Manage staffing, performance assessments, and team development.
• Ensure compliance with policies, service expectations, and regulatory requirements.
• Conduct bank runs and oversee daily safe reconciliation, weekly deposits, and change orders.

Responsibilities (Key Responsibilities):

• Oversee the scheduling & ensuring balanced shifts of the Server, Runner, Host & Busser departments.
• Actively coach and develop the team members of assigned departments.
• Ensure all team members hold current Ramp Certifications (for servers).
• Maintain service, uniform, and guest experience standards.
• Manage all Large Group Reservations (5+ up to semi/full buyout)
• Manage OpenTable reservations.
• Establish Tasting Menus with the Culinary Team.
• Ensure thorough communication with FOH management.

Ideal Candidate

• 1-2+ years of hospitality leadership experience (preferably in a hotel setting).
• Strong guest service, leadership, and organizational skills.
• Ability to problem-solve, multitask, and lead in a dynamic, high-volume environment.
• Experience with Toast and Opentable
• Detail-oriented, proactive, and adaptable to fast-paced service environments.

Requirements

• 1-2+ years of restaurant, cafe or bar operations experience.
• Maintain high personal appearance and hygiene standards.
• Must have open availability to be considered for the position 
• Punctual and reliable attendance.
• Endurance for extended periods of standing/walking.
• Uphold a guest-responsive culture with exceptional service.
• Attentive, accountable, and highly organized with multitasking abilities.
• Maintain a positive, professional, and engaging demeanor, contributing to a team environment and assisting other departments as needed.