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Happy Cooking Hospitality HQ hiring Service Manager in New York, NY

Service Manager

Happy Cooking Hospitality HQMore Info

West Village, New York, NY
Full Time • Salary ($68k - $75k)
Expires: Nov 25, 2026

144 people viewed

Required Years of Experience

1 year


Job Details

Joseph Leonard, Jeffrey’s Grocery, and Fairfax each stand on their own corner of the West Village only blocks from one another. Together, they are form a community of restaurants, workers, and diners we call Happy Cooking Hospitality.

While each restaurant has its own leadership team, we co-manage the spaces. This manager-at-large position has a role to play at each: leading services, inspiring teams, charming guests, solving problems, and the daily application of our hospitality and leadership principles.

Our restaurants are individual characters, unified by the kindness of the people that work in them, the community they serve, and the quality of the food, beverage, and hospitality they provide.

This position is focused on service and hospitality and is primarily an on-the-floor role. There's a premium on quality communication, quick thinking, and confident action. Confidence talking and teaching about wine is a critical component of the role. Because of our structure, we're able to provide a unique degree of support from and interaction with leadership in pursuit of excellence in communication, education, and execution.

Successful candidates have a keen eye for detail, can communicate constructively, are articulate about their personal experience, love food and drink, and are moved by great hospitality. This is a great position for a restaurant manager looking to take a next step.

To learn more about our restaurants, visit www.happycookingnyc.com
To learn more about our philosophy, watch https://youtu.be/prWS2U3foQw
To learn more of our story, watch https://youtu.be/AO_MjxyVqdw

Great hospitality starts with a greeting. If you're interested in meeting with us, please take a moment to introduce yourself. We look forward to meeting you!


Compensation Details

Compensation: Salary ($68,000.00 - $75,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts


Required Skills

Customer Service

Team Leadership

POS Systems

Customer Service Excellence

Wine Service

Problem Solving Skills

Team Development and Training

Attention to Customer Needs

Effective Communication

Passion for culinary arts

Wine Knowledge

Interpersonal Skills

Ability to Work Under Pressure

Adaptability

Mentoring and Training Skills

Time Management

Ability to work in a fast paced environment

Reservation Management Platforms

Creativity in Service Delivery

Communication

Service Procedures

Collaboration With Leadership

Teaching and Mentoring

Professionalism

Passion for food and beverage

Attention to Detail

Community Engagement

Collaboration

Conflict Resolution

Organizational Skills

Creativity in Service

Emotional Intelligence

Read more


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Restaurant Group

1 Employee RecommendationSee Details

Part of Happy Cooking Hospitality

Director of Operations