Front of House Manager

Are you a dynamic leader with a passion for hospitality and a knack for delivering exceptional customer experiences? Pat's Rest Awhile is seeking a talented Front of House Manager to join our team and contribute to our continued success.

As the Front of House Manager, you will play a vital role in overseeing the day-to-day operations of our front-of-house team, ensuring seamless service and creating a welcoming environment for our valued guests. Your leadership skills, attention to detail, and commitment to delivering top-notch service will drive the success of our restaurant.

Responsibilities:

• Provide exceptional leadership and guidance to the front-of-house team, including servers, hosts/hostesses, and bartenders.
• Train, mentor, and motivate staff to deliver outstanding customer service, maintain high standards, and enhance the overall guest experience.
• Manage the floor during service, ensuring smooth operations, efficient seating, and prompt resolution of guest inquiries or concerns.
• Collaborate with the kitchen and management team to maintain a cohesive and well-coordinated operation.
• Monitor and maintain proper inventory levels of supplies, equipment, and merchandise related to the front-of-house operations.
• Uphold and enforce health and safety regulations, ensuring a clean and organized dining environment.
• Implement and maintain standard operating procedures, including reservation systems, guest feedback collection, and staff scheduling.
• Stay up-to-date with industry trends and implement innovative strategies to enhance customer satisfaction and drive revenue.

Requirements:

• Proven experience as a Front of House Manager or similar role in a fast-paced, casual dining establishment.
• Strong leadership skills, with the ability to motivate and inspire a team to achieve excellence.
• Exceptional customer service and communication skills, with a warm and welcoming demeanor.
• Solid understanding of front-of-house operations, including seating management, reservation systems, and POS systems.
• Ability to handle high-pressure situations with calmness and professionalism.
• Strong organizational and problem-solving abilities, with acute attention to detail.
• Flexibility to work evenings, weekends, and holidays as required.

If you are a passionate hospitality professional with a drive for excellence, we invite you to apply for the Front of House Manager position at Pat's Rest Awhile. Join our vibrant and dedicated team and contribute to our mission of providing memorable dining experiences.

Pat's Rest Awhile is an equal opportunity employer, committed to diversity and inclusion in the workplace.