Schedule
Days: Sunday, Wednesday, Thursday, Friday, SaturdayShifts: Day, Night
May become more flexible in the spring
Required Years of Experience
2 years
Job Details
Bad Walter's Bootleg Ice Cream started as an illegal pop-up in November of 2020 that was shut down in the spring of 2021. We re-opened (legally) in December of 2021 and shut down again in spring of 2023. Now we've been in our first brick-and-mortar shop in Rockridge for about two years. We’ve been talked about in the SF Chronicle, VICE Munchies, Eater, East Bay Express, Oaklandside, and we’re consistently named one of the top ice cream shops in the Bay Area.
All of our ice cream uses real dairy but is lactose-free (ask us about it). Our flavors evoke 90s nostalgia: think chunks, swirls, and all of the crazy stuff we loved as kids. And our flavors rotate every week. It’s impossible to be bored.
We're a team of hard-working, passionate people. Our jobs are fast-paced and our team is close-knit. We've got a big year planned, and we're looking for someone to run the front of house and grow with us.
THE ROLE:
- Full-time Floor Manager
- Nights and weekend availability required (Wed-Sun)
WHAT YOU'LL DO
- Lead the floor and take ownership of the shift
- Set the bar for our team every shift from open to close
- Make sure our customers are having just as much fun as we are
- Train new servers and coach our shift leads so the shop runs the same no matter who's on
- Roll out new flavors every week: teach the team, update flavor cards and signage, check allergens, update DoorDash, etc.
- Own FOH inventory and ordering (cones, cups, toppings, all the good stuff)
- Keep the shop clean and organized
- Spot problems before they happen, and fix them before anyone notices
- Make the big calls in the moment
WHO YOU ARE:
- 2+ years of leadership or management required
- ServSafe certification
- Thrive in a high-volume, fast-paced atmosphere
- Detail-oriented and biased towards action
- Passionate about service and presentation
- Able to stand for full shift and lift 50lbs
- Not looking for a desk job
- Excited to learn and looking to grow into a GM role
COMPENSATION:
$22-24/hr + tips ($~10-15/hr)
Health, dental, and vision insurance (50% covered)
Free ice cream daily, 50% off purchases
Paid vacation
Room to grow
Compensation Details
Compensation: Hourly ($22.00 - $24.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts
Required Skills
Ability to work in a fast paced environment
Strong Communication Skills
Team Management Skills
Problem Solving Skills
Customer Service Skills
Training and Coaching Abilities
Organizational Skills
Inventory Management Skills
Read more
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Bad Walter's began as an illegal pandemic pop-up out Sydney Arkin’s living room in Oakland (hence “bootleg ice cream”). The ice cream quickly became a cult favorite and was selling hundreds of pints weekly in under a minute. That is, until it got shut down by the health department.
After a few iterations, Bad Walter’s opened its first shop in Rockridge in 2024, where everything is made from scratch and spun fresh daily.
