Catering Manager

Sodexo is seeking a Catering Manager to support food and nutrition services at a hospital/healthcare location. This position is responsible for the planning, coordination, and execution of catering services throughout the facility, ensuring a high level of quality, presentation, customer service, and operational consistency.

The Catering Manager will partner with hospital leaders, department representatives, clients, culinary teams, and frontline employees to successfully execute a variety of catered events while maintaining Sodexo standards for food quality, safety, service, and financial performance. Sodexo's healthcare catering guidance emphasizes operational excellence, consistency, efficiency, quality, sales growth, and achievement of catering revenue forecasts.

• Manage the day-to-day operation and execution of catering services across the hospital campus.
• Coordinate catering for meetings, physician and executive events, employee functions, conferences, celebrations, and other special events.
• Work with customers to plan events, develop menus, determine service requirements, and coordinate event details.
• Partner with culinary and food service teams to ensure food quality, presentation, timeliness, and service standards are consistently achieved.
• Lead, train, schedule, coach, and develop frontline catering employees.
• Oversee event setup, service, breakdown, equipment, supplies, and catering logistics.
• Maintain strong relationships with hospital leadership, clients, customers, and internal departments.
• Support catering financial performance through appropriate pricing, cost controls, purchasing, invoicing, and revenue growth initiatives.
• Ensure compliance with food safety, sanitation, HACCP, regulatory requirements, and Sodexo operational standards.
• Utilize catering technology and systems, such as CaterTrax where applicable, to manage ordering, event tracking, and invoicing. Sodexo's internal templates specifically reference CaterTrax for managing catered events, ordering, and invoicing. [Unit_Descr...25_(7) (2) | Word]
• Identify opportunities to improve the catering experience, increase participation, and grow catering revenue.
• Assist with other food and nutrition operations as business needs require.

The ideal candidate will have:

• Previous catering, banquet, hospitality, restaurant, or food service management experience.
• Experience in a hospital or healthcare environment preferred, but not required.
• Strong knowledge of catering operations, event logistics, food presentation, and service execution.
• Previous supervisory experience with the ability to engage, coach, and develop frontline employees.
• Strong food safety and sanitation knowledge.
• Excellent customer service, client relationship, and communication skills.
• Ability to successfully manage multiple events and competing priorities in a fast-paced healthcare environment.
• Strong organizational, planning, and problem-solving skills.
• Experience managing food, labor, supply, and other controllable costs.
• Proficiency with Microsoft Office and the ability to learn Sodexo operational and catering systems.
• ServSafe certification preferred or the ability to obtain certification based on account requirements.

• 2+ years of catering, hospitality, banquet, or food service leadership experience.
• Associates Degree