Required Years of Experience
2 years
Job Details
We’re hiring people to join our team as CARRYOUT STAFF!
A Few of Our Carryout Benefits:
- Restaurant Discounts
- Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
- Paid Vacation for Qualifying Employees
- Blue Cross Blue Shield Medical Insurance
- Dental & Vision Insurance
- Life, Accident Protection & Critical Illness Insurance
- Domestic Partner Benefits
- 401(k)
Created by Bill and Giuliana Rancic with RJ, Jerrod, and Molly Melman, RPM Italian offers modern Italian cuisine in an elegant yet urban atmosphere. Our menu is both sophisticated and unpretentious: from the simplicity of freshly prepared in-house pastas, like our signature Mama DePandi's Bucatini Pomodoro, to the textured flavors of whole wood-grilled Branzino, RPM Italian focuses on well-crafted and versatile interpretations of classic dishes.
Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce and apply today!
EOE. We participate in E-Verify / Participamos en E-Verify
Carryout Staff are responsible for taking orders for food and beverage for all guests placing carryout orders. Also responsible for packaging and checking accuracy for all carryout orders, collection of payment and ensuring all aspects of professional service and guest satisfaction.
Essential Functions
- Accurately take and package food and beverage orders for guests placing carryout orders
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively under pressure
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Answer telephones, take orders, messages, and reservations
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and Open Table
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Skills Required
- Fast-Paced Experience
Compensation Details
Compensation: Hourly ($17.05 - $24.00)
Benefits & Perks: Dental Insurance, Dining Discounts, Health Insurance, Paid Time Off, 401k, Vision Insurance, Wellness Program
Required Skills
Customer Service Orientation
Attention to Detail
Time Management
Problem Solving Skills
Team Collaboration
Adaptability to Changing Environments
Positive Attitude
Conflict Resolution skills
Read more
Gallery
Italian, Steakhouse
Upscale Casual
Part of Lettuce Entertain You Restaurants
Bill and Giuliana Rancic with RJ, Jerrod and Molly Melman bring a sophisticated and modern approach to Italian cuisine. An innovative menu that includes a number of dishes inspired by Giuliana's own mom, "Mama DePandi." RPM's menu features modern Italian cuisine with a nod to the classics. The menu is both sophisticated and unpretentious, featuring cold and hot antipasti, pizzettes, cicchetti (small bites), crudo, imported cheeses and salumis. The restaurant prominently features more than a dozen freshly prepared in-house pastas. Selections include: Mama DePandi's Bucatini Pomodoro, Short Rib Pansotti with Taleggio Crema and Pecorino, and Maine Lobster Ravioli. Salads include: Shredded Brussels Sprouts, Avocado and Parmesan, and Tuscan Kale, Heirloom Spinach with Pecorino, Shaved Radish and Mustard Lemon Vinaigrette. Heartier dishes include a selection of prime steaks, chops, slow-roasted meats and whole wood-grilled Branzino. RPM Italian features an open bar area where guests can enjoy cocktails as well as the full menu.
The space is chic and modern, set in tones of blacks, whites and greys. The expansive open space is ideal for dinner, a quick bite or late nights. For those looking to host a private meeting, small gathering or large-scale event, RPM Italian has multiple private spaces to accommodate groups small and large.
EOE. We participate in E-Verify.
(312) 222-1888
