Required Years of Experience
2 years
Job Details
We’re hiring people to join our team as SERVERS!
A Few of Our Server Benefits:
- Restaurant Discounts
- Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
- Paid Vacation for Qualifying Employees
- Blue Cross Blue Shield Medical Insurance
- Dental & Vision Insurance
- Life, Accident Protection & Critical Illness Insurance
- Domestic Partner Benefits
- 401(k)
Ēma, a Mediterranean and California-inspired restaurant from Lettuce Entertain You Restaurants. Located in Glenview, on Patriot Blvd and East Lake Ave. This marks the second location for Ēma, with the first originating in Chicago’s River North neighborhood in June 2016.
Caring. Creative. Careers.
Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce and apply today!
EOE. We participate in E-Verify / Participamos en E-Verify
Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.
Essential Functions
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Skills Required
- Fast-Paced Experience
Compensation Details
Compensation: Hourly ($26.00 - $58.00)
Benefits & Perks: Dental Insurance, Dining Discounts, Health Insurance, Paid Time Off, 401k, Vision Insurance, Wellness Program
Required Skills
Customer Service Orientation
Problem Solving Skills
Attention to Detail
Adaptability to Changing Environments
Time Management Skills
Ability to Work Under Pressure
Interpersonal Skills
Conflict Resolution skills
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Part of Lettuce Entertain You Restaurants
Ēma, a Mediterranean and California-inspired restaurant from Lettuce Entertain You Restaurants. Located in Glenview, on Patriot Blvd and East Lake Ave. This marks the second location for Ēma, with the first originating in Chicago’s River North neighborhood in June 2016.
