Maitre D
Elsewhere Wine Bar & Lounge
1429 Main Street, St. Helena, CA 94574
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Required Years of Experience
2 years
Job Details
MAÎTRE D'
Elsewhere Wine Bar & Lounge | St. Helena, CA
Reports to: General Manager
Status: Full-time, hourly (non-exempt)
Pay: $17.50 per hour, plus share of tips
Start date: November 30, 2026
ABOUT US
Elsewhere Wine Bar & Lounge is a new wine-focused hospitality project from Nick Kokonas and Chef Elliot Bell in St. Helena, built around discovery, generosity, and a slightly unreasonable love of great bottles. Our wine program is broad, ambitious, and personal, spanning benchmark producers, rare bottles, and idiosyncratic wines with stories worth telling. Elsewhere is designed to feel polished but never stiff, deeply knowledgeable without being performative, and welcoming enough that collectors, winemakers, locals, travelers, and the wine-curious all want to return often.
THE ROLE
The Maître d' sets the tone for every guest's visit, from the first email to the goodbye at the door. They run the front door and the reservation book, lead the host team, and keep guest communications and front-of-house administration organized.
KEY RESPONSIBILITIES
• Manage the reservation book, seating plan, and waitlist to balance guest experience with the pace of the kitchen and floor
• Welcome and seat guests, and build relationships with regulars and VIPs
• Pour beverages as needed
• Lead and train the host team; the General Manager owns host scheduling
• Respond to reservation inquiries by phone and email
• Keep guest notes, preferences, and allergies current in the reservation system
• Work with the GM to keep menus, reservation settings, and guest communications up to date
• Coordinate with the floor manager on table turns, large parties, and special requests
• Support private event inquiries and coordination
REQUIRED QUALIFICATIONS
• 2+ years as a maître d', lead host, or reservationist in full-service dining
• Polished written and spoken communication
• Calm, organized, and good at reading a room
• Availability to work evenings, weekends, and holidays
PREFERRED
• Experience with Resy or Tock
• Wine knowledge
• Familiarity with the Napa Valley dining scene and its guests
CERTIFICATIONS
• Responsible Beverage Service (RBS) certification within 60 days of hire
• California Food Handler Card within 30 days of hire. Elsewhere pays required costs and compensates required training and exam time.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
• Stand and walk for the length of a shift
• Work at a busy front door in a fast-paced restaurant environment
BENEFITS
All employees are eligible for healthcare. Elsewhere also offers a 401(k) match, paid time off, holidays, and a dining discount.
HOW TO APPLY
Apply through Culinary Agents with your resume and a short note. We look forward to hearing from you.
Elsewhere is an equal opportunity employer. We do not discriminate on the basis of race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth, breastfeeding or related medical conditions, reproductive health decision-making, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by federal, state, or local law. We will consider qualified applicants with arrest and conviction records in accordance with the California Fair Chance Act.
Elsewhere Wine Bar & Lounge | St. Helena, CA
Reports to: General Manager
Status: Full-time, hourly (non-exempt)
Pay: $17.50 per hour, plus share of tips
Start date: November 30, 2026
ABOUT US
Elsewhere Wine Bar & Lounge is a new wine-focused hospitality project from Nick Kokonas and Chef Elliot Bell in St. Helena, built around discovery, generosity, and a slightly unreasonable love of great bottles. Our wine program is broad, ambitious, and personal, spanning benchmark producers, rare bottles, and idiosyncratic wines with stories worth telling. Elsewhere is designed to feel polished but never stiff, deeply knowledgeable without being performative, and welcoming enough that collectors, winemakers, locals, travelers, and the wine-curious all want to return often.
THE ROLE
The Maître d' sets the tone for every guest's visit, from the first email to the goodbye at the door. They run the front door and the reservation book, lead the host team, and keep guest communications and front-of-house administration organized.
KEY RESPONSIBILITIES
• Manage the reservation book, seating plan, and waitlist to balance guest experience with the pace of the kitchen and floor
• Welcome and seat guests, and build relationships with regulars and VIPs
• Pour beverages as needed
• Lead and train the host team; the General Manager owns host scheduling
• Respond to reservation inquiries by phone and email
• Keep guest notes, preferences, and allergies current in the reservation system
• Work with the GM to keep menus, reservation settings, and guest communications up to date
• Coordinate with the floor manager on table turns, large parties, and special requests
• Support private event inquiries and coordination
REQUIRED QUALIFICATIONS
• 2+ years as a maître d', lead host, or reservationist in full-service dining
• Polished written and spoken communication
• Calm, organized, and good at reading a room
• Availability to work evenings, weekends, and holidays
PREFERRED
• Experience with Resy or Tock
• Wine knowledge
• Familiarity with the Napa Valley dining scene and its guests
CERTIFICATIONS
• Responsible Beverage Service (RBS) certification within 60 days of hire
• California Food Handler Card within 30 days of hire. Elsewhere pays required costs and compensates required training and exam time.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
• Stand and walk for the length of a shift
• Work at a busy front door in a fast-paced restaurant environment
BENEFITS
All employees are eligible for healthcare. Elsewhere also offers a 401(k) match, paid time off, holidays, and a dining discount.
HOW TO APPLY
Apply through Culinary Agents with your resume and a short note. We look forward to hearing from you.
Elsewhere is an equal opportunity employer. We do not discriminate on the basis of race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth, breastfeeding or related medical conditions, reproductive health decision-making, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by federal, state, or local law. We will consider qualified applicants with arrest and conviction records in accordance with the California Fair Chance Act.
Compensation Details
Compensation: Hourly ($17.50) plus tips
Benefits & Perks: Health Insurance, Paid Time Off, 401k, Dining Discounts, All employees are eligible for healthcare. Elsewhere also offers a 401(k) match, paid time off, holidays, and a dining discount.
Required Skills
Customer Service Skills
Leadership Skills
Team Management
Attention to Detail
Problem Solving Skills
Time Management
Interpersonal Skills
Adaptability
Read more
OPENING SOON
International / Fusion
Bar / Lounge, Fine Dining
Elsewhere is a wine bar and lounge in downtown St. Helena built around a serious, globally-sourced wine program in a relaxed, unpretentious setting.
We pair a constantly evolving list of rare and benchmark wines with precise, ingredient-driven food from chef-partner Elliot Bell.
Elsewhere is the living room of Napa Valley: a place where wine lovers and curious visitors can drink the world’s great wines by the glass or bottle, any night of the week.
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