Server

About Zaru

Located in the popular Mills Market, Zaru is a local gem known for its excellence in simplicity. Specializing in Sanuki-Style udon from Kagawa, Japan, everything from the noodles to the condiments are made in-house. Join an exciting, fast paced team who are committed to delivering the best hospitality we can to our guests.

And Then Hospitality is a dynamic and growing restaurant group whose concepts are closely intertwined. From chef’s counter to market stall, our team’s commitment to our craft and hospitality remains the same. Our kitchens are a busy and collaborative ecosystem, supporting multiple operations, teams, and styles of service under one shared standard.

Job Description: 

The server will be responsible for ensuring that guests in our 35 seat restaurant enjoy a memorable, hospitality-driven experience. 

The ideal candidate is a quick learner with a strong attention to detail, adaptable, personable, and excited to contribute to the warm, thoughtful hospitality that defines our group.

Qualifications

• Previous restaurant, or hospitality experience required.
• Strong customer service skills and a friendly, professional demeanor
• Ability to learn about new items and confidently share information with guests
• Strong attention to detail, cleanliness, and presentation
• Ability to work efficiently in a fast-paced environment while maintaining hospitality standards
• Reliable, punctual, and able to work well as part of a team
• Ability to stand for extended periods and lift up to 25–40 pounds as needed
• Availability to work evenings, weekends, and holidays as needed

Responsibilities

• Hospitality-Focused: Greet customers warmly and provide attentive, helpful service that reflects And Then Hospitality Group’s hospitality standards.
• Customer Engagement: Answer customer questions and offer thoughtful recommendations
• Beverage Knowledge: Learn about Zaru’ offerings and upsell appropriate items to guests
• Guest Recovery: Anticipate guest’s needs and proactively de-escalate any missed opportunities. 
• Detail-Oriented: Maintain company and brand standards through attentive service, cleanliness, and presentation of serviceware
• Inventory Awareness: Monitor product levels and communicate low inventory, quality concerns, or guest feedback to management.
• Payment Processing: Accurately process orders and payments
• Operations Support: Assist with opening, closing, cleaning, stocking, and other duties as assigned to support operations.

Benefits: 

• Competitive hourly pay + tips
• Staff meal program 
• Opportunities for growth and advancement in a growing hospitality group