Server

Ozumo | San Francisco, CA

About Ozumo

Ozumo is an iconic contemporary Japanese fine dining restaurant featuring sushi, robata, and izakaya cuisine. We are known for our thoughtfully curated sake, wine, and cocktail programs, as well as our commitment to outstanding hospitality. We take pride in creating memorable dining experiences through exceptional food and beverages, attention to detail, and genuine guest care.

We are seeking an experienced, personable, and service-driven Server to join our team. The ideal candidate has previous experience in an upscale or high-volume restaurant, a strong understanding of professional service standards, and the ability to thrive in a fast-paced environment.

Responsibilities

• Provide attentive, professional, and personalized service to every guest.
• Demonstrate knowledge of menu items, ingredients, dietary restrictions, cocktails, wine, and sake.
• Make thoughtful food and beverage recommendations to enhance the guest experience.
• Accurately enter orders, process payments, and manage guest checks using a POS system.
• Follow established steps of service while maintaining accuracy, timing, and attention to detail.
• Communicate effectively with the kitchen, bartenders, food runners, and fellow servers to ensure smooth service.
• Maintain clean, organized, and properly stocked tables and service stations.
• Handle guest requests, concerns, and special occasions with professionalism and care.
• Follow food safety, sanitation, allergy, and responsible alcohol service procedures.
• Support fellow team members and contribute to a positive, collaborative work environment.

Qualifications

• Minimum of 3 years of serving experience in a fine dining restaurant required.
• Familiarity with restaurant POS systems and experience processing orders and payments; Toast POS experience is a plus.
• Strong communication, multitasking, and organizational skills.
• Excellent guest service skills and a genuine passion for hospitality.
• Ability to confidently communicate menu details and make food and beverage recommendations.
• Knowledge of Japanese cuisine, sake, wine, and cocktails is a plus.
• Dependable, team-oriented, and attentive to detail.
• Ability to remain calm and efficient during busy service periods.
• Flexible availability, including evenings, weekends, and holidays as needed.
• Valid California Food Handler Card and California Responsible Beverage Service (RBS) certification required.

What We’re Looking For

We are looking for someone who takes pride in their work, anticipates guest needs, and understands that exceptional service comes from both individual attention and strong teamwork. The right candidate is professional, dependable, receptive to feedback, and committed to delivering a consistently excellent dining experience.

If you are passionate about hospitality and enjoy working with a dedicated team in a dynamic restaurant environment, we would love to hear from you.

Apply today to join the Ozumo team!