Business Development Manager

ABOUT THE ROLE

Natoora has spent two decades reshaping how chefs think about fresh produce. We champion seasonality and varietal diversity, and we build direct relationships with a vast network of independent growers, co-operatives, and producers. From our hubs in London, Paris, New York, Los Angeles, Milan, Melbourne, Miami, and Copenhagen, we bring that produce into the kitchens that define their cities.

We are looking for a Business Development Lead to grow Natoora's presence in Miami. This is a hands-on, field-based role. Building on five years of relationships in the city, your focus will be widening our reach into a consistent pipeline of high-quality new accounts, from chef-led neighborhood restaurants to the city's most influential dining rooms.

Your role is to open doors, earn trust, and translate Natoora's proposition into wins. You'll combine the discipline of a structured sales process with a genuine love of produce and the people who cook with it.

You will report into the Managing Director and work closely with Operations, Product, and Brand to make sure new accounts are won, onboarded, and set up for long-term success.

Responsibilities

Know the product and the proposition

Build a deep understanding of Natoora's range, our growers, the rhythm of the seasons, and how our operation runs. That way you can speak with authority in any kitchen and represent what Natoora can genuinely deliver.

Build the Miami pipeline

Develop a new and distinct pipeline of leads through cold calling, door-knocking, referrals, and networking. Qualify each opportunity with care, prioritizing prospects with real fit and commercial potential. Onboard a diverse mix of customers whose business adds up to ambitious growth for the market.

Drive execution and hit targets

Plan your days, weeks, and months around clear targets for meetings, follow-ups, and accounts opened. Maintain a live, well-organized CRM pipeline, and use it to track progress and decide where your focus needs to go. Deliver quarterly new business targets and contribute directly to revenue growth in Miami.

Tell the Natoora story

Promote Natoora's full value proposition: a candid supplier, an educator, and an impact-driven partner. In every conversation, bring to life our ethos, the growers behind every crate, and our holistic approach to service.

Be part of the scene

Represent Natoora at events, festivals, openings, and meals across the city. Stay close to Miami's food scene, including new openings, guest chefs, collaborations, and social media trends. Feed what you learn in the field back into the business to inform strategy.

ABOUT YOU

• At least 2 years of experience in hospitality, culinary, or sales within a related field
• Highly organized and execution-focused, with impeccable time management
• An entrepreneurial mindset that has you always looking for the next opportunity to grow the business
• A natural ability to relate to chefs and food professionals, and an ongoing curiosity about how restaurants run
• Motivated by driving sales and energized by ambitious targets
• Commercially sharp, able to turn market insight into recommendations that improve how we sell
• Exceptional at building relationships, adapting your style to every room you walk into
• A genuine passion for food, provenance, and the restaurants we supply, beyond the purely commercial
• Confident with technology; experience with Excel, Google Workspace, and LLMs is a plus
• An understanding of Miami's food scene and how buying decisions are made in its kitchens is a strong advantage

What success looks like

First 6 months: You know the range and the proposition inside out. Your pipeline is live and well-managed, and the first wave of high-quality Miami accounts has been won and onboarded smoothly.

6 to 24 months: You consistently deliver against quarterly targets and have measurably extended Natoora's reach in Miami. You're landing accounts that genuinely move the needle, with chefs who understand what we stand for.

BENEFITS

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective, and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.

When applying to a job, the personal data contained in your application will be collected by Natoora, which is located at 2350 NW 23rd St Miami, FL. Your personal data will be processed for the purposes of managing recruitment-related activities. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.