Barista

Reports to: General Manager

Kent Hospitality Group is a visionary team reshaping hospitality through community, culture and excellence. Founded by the late Chef Jamal James Kent, this award-winning group delivers unrivaled experiences that are both welcoming and exceptional.

With a portfolio that includes Michelin-starred restaurants, private members clubs, and world-class venues, KHG creates destinations where guests and team members alike feel welcome and inspired. In partnership with entrepreneur-led private equity group SC Holdings, we believe extraordinary hospitality begins with extraordinary teams, valuing not just what we create, but how we work together to bring it to life.

The Barista at Birdee is responsible for preparing high-quality coffee and specialty beverages, providing warm and attentive guest service, and supporting daily café operations. This role includes serving bakery items, processing transactions, maintaining cleanliness, and ensuring a welcoming environment. The ideal candidate is passionate about coffee and hospitality, detail-oriented, dependable, and able to thrive in a fast-paced setting.

• Prepare and serve espresso, coffee, tea, and specialty beverages consistently according to Birdee’s recipes and quality standards.
• Provide friendly, attentive guest service, take orders, recommend menu items, and serve pastries and retail products.
• Process transactions accurately using the POS system and maintain knowledge of menu offerings and seasonal products.
• Maintain clean, organized, and well-stocked beverage stations, guest areas, and café equipment while following food safety and sanitation standards.
• Assist with opening, closing, inventory, restocking, and other daily operational duties while collaborating with the bakery and front-of-house teams.

• Previous barista experience required; café, bakery, or restaurant experience preferred.
• Strong customer service, communication, and teamwork skills, with a professional and guest-focused attitude.
• Familiarity with espresso preparation, milk steaming, beverage equipment, and POS systems.
• Ability to stand and walk for extended periods, frequently bend and reach, and lift up to 50 pounds, with or without reasonable accommodation.
• Flexible availability, including early mornings, weekends, holidays, and other scheduled shifts as required.

• A passion for coffee, food, and delivering memorable guest experiences.
• Strong attention to detail and a commitment to beverage quality, consistency, and presentation.
• Ability to multitask, prioritize responsibilities, and remain composed during busy service periods.
• Dependability, punctuality, accountability, and a collaborative approach to teamwork.
• A willingness to learn, accept feedback, and uphold Birdee’s standards of hospitality, professionalism, and excellence.

• Experience in a specialty coffee program or high-quality café environment.
• Previous bakery or restaurant experience.
• Food Handler Certificate or willingness to obtain one as required.
• Barista training or certification in espresso extraction, milk steaming, latte art, or coffee knowledge.
• Familiarity with alternative milks, specialty coffee, and seasonal beverage offerings.