Floor Manager
Befikre: Bar + Indian Kitchen
42 West 33rd Street, New York, NY
220 people viewed
Required Years of Experience
3 years
Job Details
About the Role:
The Floor Manager will oversee daily front-of-house operations and ensure smooth, efficient service while maintaining Befikre’s standards for quality, cleanliness, food safety, and guest experience. The role will supervise floor staff, coordinate with the kitchen and management team, and support the General Manager with day-to-day restaurant operations.
Key Responsibilities:
The Floor Manager will oversee daily front-of-house operations and ensure smooth, efficient service while maintaining Befikre’s standards for quality, cleanliness, food safety, and guest experience. The role will supervise floor staff, coordinate with the kitchen and management team, and support the General Manager with day-to-day restaurant operations.
Key Responsibilities:
- Oversee daily restaurant operations and ensure smooth, efficient service during assigned shifts.
- Work closely with the General Manager, Chef, and leadership team to ensure seamless communication between the dining room, bar, and kitchen
- Supervise front-of-house operations and coordinate effectively with the kitchen and management team.
- Manage shift assignments, opening & closing procedures, service flow, and staffing coverage.
- Maintain high standards of food quality, service, cleanliness, sanitation, and restaurant presentation.
- Ensure compliance with Department of Health food-safety and sanitation requirements, including proper food handling, storage, temperature control, hygiene, and allergen practices.
- Monitor guest service, table flow, order accuracy, reservations, and resolve customer concerns professionally.
- Monitor inventory, product usage, waste, stock rotation, and storage procedures.
- Train and coach employees on service standards, food safety, restaurant procedures, and company policies.
- Assist the General Manager with scheduling, staffing, performance management, inspections, and day-to-day operational requirements.
- Maintain required records, checklists, and shift reports and ensure the restaurant remains clean, safe, compliant, and inspection ready.
- Continuously look for opportunities to improve service and the overall guest experience
- 2 – 3 years of restaurant, hospitality, or food-service supervisory experience.
- Previous experience in a full-service or high-volume restaurant preferred.
- Food Handler Certification required or willingness to obtain certification
- Knowledge of food safety, sanitation, and restaurant operating standards.
- Experience with POS systems, cash handling, and shift operations.
- Strong leadership, communication, organization, and problem-solving skills.
- Ability to work evenings, weekends, holidays, and flexible restaurant schedules.
- Ability to manage multiple priorities in a fast-paced restaurant.
- South Asian restaurant experience is an asset, but not required.
- Familiar with hospitality industry’s best practices.
- Experience handling guest relations and service recovery
Compensation Details
Compensation: Salary ($60,000.00 - $70,000.00)
Benefits & Perks: Health Insurance
Required Skills
Strong Interpersonal Skills
Ability to Work Under Pressure
Attention to Detail
Time Management Skills
Conflict Resolution skills
Team Management
Adaptability
Customer Service Orientation
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Part of Befikre Restaurants
Befikre is a modern Indian dining and cocktail concept known for bold flavors, high-energy hospitality, creative presentations, and a lively guest experience. With multiple locations in Canada, we are now preparing to launch our NYC flagship near the Empire State Building.
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