General Manager

Reports to: Operations Director

Motek, a part of Happy Corner Hospitality collective, is a Eastern Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations. 

Position Summary:
As General Manager, you will have full accountability for the restaurant’s daily operations, overseeing both front and back-of-house teams. You will ensure exceptional guest experiences through consistent execution of brand standards, operational excellence, and financial performance, while cultivating a positive, motivated, and high-performing team culture. This role requires strong leadership, sound business judgment, and a genuine passion for hospitality.

• Oversee day-to-day restaurant operations, ensuring smooth front- and back-of-house performance

• Manage, lead, and mentor floor managers and staff

• Maintain service at the highest quality standards

• Develop and implement risk management and mitigation strategies

• Maintain and track all corporate mandates and daily reports

• Analyze staffing needs, create staffing plans, and identify growth opportunities

• Interview, screen, and recruit job applicants

• Coach and train management staff to maximize performance

• Ensure team performance, including morale, productivity, and fiscal responsibility

• Monitor operational activities and expenses

• Assist in setting and tracking sales forecasts and profitability reports

• Keep C-suite leadership informed of sales performance and key operational issues

• Drive sales growth through marketing initiatives, networking, and staff incentives

• Manage budgeted revenues, cost of sales (COS), labor, supplies, and operating cash flow (OCF)

• Review monthly profit and loss statements and take action on variances

• Minimum of five (5) years of leadership experience managing high-volume, fast-paced front-of-house restaurant operations

• Degree in hospitality, business, or equivalent professional experience preferred

• Demonstrated knowledge of service standards, guest experience, and regulatory compliance, with the ability to consistently enforce policies

• Proven experience managing budgets, labor, inventory, and operational costs to achieve financial goals

• Ability to plan staffing, scheduling, and team productivity while maintaining exceptional service standards

• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment

• High attention to detail across service quality, operational processes, and team performance

• Effective communicator with a collaborative, team-oriented leadership style

• Experience with marketing, sales initiatives, and strategies to increase revenue is a plus

• Bilingual proficiency is a plus

Benefits: 

• Competitive salary. 

• Wages paid weekly. 

• Growth opportunity. 

• 401k savings plans. 

• Medical, dental and vision insurance 

• Employee discounts 
• Commuter benefits! 

If you’re passionate about hospitality and committed to creating exceptional guest experiences, we want you on our team!