Required Years of Experience
2 years
Job Details
REPORTS TO: DIRECTOR OF OPERATIONS
STATUS: EXEMPT
JL Restaurant Group, home to award winning Hank's Oyster Bar, has an immediate opening for a General Manager at Hank’s Oyster Bar, Old Town Alexandria location, located in the Old Town North neighborhood. If you want to be a part of our growing restaurant family, while working with some of the most genuine and talented hospitality and culinary professionals in the area, we would love to meet you!
POSITION SUMMARY
The General Manager works with the property team to communicate, drive, and measure productivity and effectiveness in achieving the overarching financial, employee, and guest satisfaction goals of Hank’s Oyster Bar Dupont Circle, while adhering to all JL Restaurant Group (JLRG) guidelines and policies.
ROLES & RESPONSIBILITES
- Hiring, onboarding, and training of all managers and front of house hourly employees
- Completing and reviewing all FOH schedules
- Processes bi-weekly payroll and weekly bank deposits
- Creating action plans to meet budgeted sales and net operating income
- Forecasting, monitoring, managing and tracking sales, costs, and purchases
- Handles all matters of coaching disciplinary actions for FOH employees, in accordance with company policies and standards as outlined in the Employee Handbook
- Working various shifts to evaluate food and beverage quality, service, and staff performance
- Ensuring flawless execution of private events in conjunction with the culinary team
- Communicating to the core and property leadership teams daily
- Leading the weekly managers meeting and daily pre-shift meetings
- Participating and representing Hank’s Oyster Bar in community projects and events
- Responding to and resolving any elevated/escalated guest issues/complaints
- Other assigned tasks as needed to drive employee and guest satisfaction
REQUIRED SKILLS & ABILITIES
Our ideal candidate possesses a strong knowledge of food & beverage operations and profitability with a focus on training, development, and private event execution. They are outgoing, hospitable and truly embody our guest first mentality, providing goodness to people through food and beverage.
3+ years minimum of restaurant experience required, preferably with 2+ year(s) in a Assistant General Manager capacity.
High school diploma or GED
Excellent written and verbal communication skills
Adaptable in fast-paced and challenging work environment.
Ability to work a variable schedule, including nights, weekends, and holidays, per the needs of the business.
Ability to perform essential job and maintain professionalism when working under pressure.
Ability to utilize computer programs such Microsoft Office (Word, Excel, Outlook, and PowerPoint), Paychecx, and any additional systems to access and accurately input information using a moderately complex computer system.
Financially literacy with experience managing restaurant budgets and analyzing weekly and monthly P&L statements.
Experience with training and on-boarding.
Experience with Private Dining and Event Management
Polished personal presentation that meets Company standards.
Passion for exceptional hospitality in food and beverage.
Compensation Details
Compensation: Salary ($80,000.00 - $90,000.00)
Required Skills
Leadership
Communication
Team Management
Conflict Resolution
Time Management
Customer Service Orientation
Attention to Detail
Customer Service
Read more
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1 Employee Recommendation
Part of Hank's Oyster Bar
ABOUT JAMIE LEEDS
Jamie Leeds is one of Washington’s most highly recognized chefs due to her wildly successful restaurant, Hank’s Oyster Bar; her very active role in the community and her 20 plus years of inspiring culinary experience in New York, prior to moving to DC. In May 2005, she opened her first restaurant as executive chef and owner, the 65-seat Hank’s Oyster Bar, which serves “Urban Beach Food”. Hank’s is named after Leeds’ father, who she credits as her inspiration for becoming a chef. Since its’ opening, Hank’s Oyster Bar has been praised by Gourmet, Bon Appetit, Food & Wine, Southern Living, The Washington Post, Washingtonian, DC magazine, The Washington Times and Fox Morning News.
Leeds came to Washington, D.C. when she joined the Washington Terrace Hotel as executive chef in May 2002, where she launched the 70-seat 15 ria. Her American cuisine with a comfort food twist was an immediate hit at the handsome, new boutique hotel where she was also responsible for developing catering menus. Wine Spectator, The Washington Post, Washingtonian and Bon Appetit were among the publications that praised Chef Leeds for her exceptional fare.
Favorable reviews and a successful launch also earned Jamie Leeds a nomination for “Rising Culinary Star” from the Restaurant Association of Metropolitan Washington’s Capital Restaurant & Hospitality Awards in June 2003. Chef Leeds was also named a “Rising Star Chef” by Starchefs.com for Washington, D.C.’s 2003 awards program, which selected only seven chefs throughout the area for the coveted recognition. In 2006, her new restaurant Hank’s Oyster Bar was nominated for a RAMMY for “Best New Restaurant” by the Restaurant Association of Washington and in 2008, Hank’s won the coveted RAMMY for “Best Neighborhood Restaurant”. In 2012, Hank’s Oyster Bar was nominated again by Restaurant Association of Washington for “Best Casual Restaurant”.
