Floor Lead

Kappo Tsan | Orlando, FL

Base Pay: $16–$18 per hour, based on experience

Guaranteed Total Compensation: $36–$38 per hour, including a $20/hour tip earnings guarantee

At Kappo Tsan, exceptional dining goes beyond the cuisine. It's about creating memorable experiences through genuine hospitality, attention to detail, and a deep appreciation for Japanese culinary traditions.

We are looking for an experienced, service-driven Floor Lead who thrives on the floor, takes pride in exceptional hospitality, and inspires others through their actions.

This hands-on leadership role is ideal for an experienced Lead Server or hospitality professional ready to take the next step in their career while staying actively involved in guest service.

• Lead by example, actively serving tables and delivering personalized, attentive hospitality.

• Support daily front-of-house service and help maintain Kappo Tsan's elevated dining standards.

• Guide and mentor fellow team members through positive communication and teamwork.

• Provide guests with knowledgeable recommendations on menu offerings, Japanese cuisine, and beverage pairings.

• Coordinate table service, reservations, and guest flow to ensure a seamless dining experience.

• Collaborate closely with the culinary team to maintain service timing and consistency.

• Assist with opening and closing procedures and overall dining room readiness.

• Address guest requests and concerns professionally, ensuring every guest feels welcomed and valued.

• Previous experience in Asian-cuisine restaurants is required, preferably Japanese.

• Strong background in upscale dining, fine dining, or high-volume full-service hospitality.

• Previous experience as a Lead Server, Captain, or Floor Lead is preferred.

• Exceptional table service skills and a genuine passion for engaging with guests.

• Knowledge of Japanese cuisine, sake, and wine is highly desirable.

• Excellent communication, organization, and problem-solving skills.

• Ability to support and mentor teammates while remaining actively involved in service.

• Professional presentation, reliability, and a team-first attitude.

• Competitive base pay: $16–$18 per hour, based on experience.

• Guaranteed total hourly earnings of $36–$38, including base pay and a $20/hour tip-earnings guarantee.

• Opportunity to develop leadership skills while continuing to provide exceptional table service.

• Work alongside talented culinary and hospitality professionals.

• Continued professional growth opportunities within our expanding restaurant group.

• A collaborative environment that values genuine hospitality, attention to detail, and professional excellence.

If you are passionate about Japanese cuisine, love creating unforgettable guest experiences, and enjoy helping others succeed, we want to meet you!

Apply today and take the next step in your hospitality career with Kappo Tsan.

Learn more: www.kappotsan.com