Required Years of Experience
2 years
Job Details
The Host is responsible for greeting and welcoming guests, managing reservations, seating guests, and maximizing the selling potential of Sloane's, a polished, high-energy Speakeasy Bar at The Manner. Weekend availability is a must.
The Host is to be the first point of contact for our nightlife guests at Sloane's. This role sets the vibe for the evening, managing reservations, welcoming guests, and keeping the flow of the room moving smoothly.
What You’ll Do
- Greeting guests and managing the door with confidence and professionalism
- Walk said guests to their table, pull out chair or table from banquet to assist in seating guest
- Ensure that the tables are properly set up, silverware, napkins and table are clean
- Preset tables for large parties reservations
- Organize reservations on the sheet and call back any messages.
- Check reservations and coordinate seating/standing room flow
- Communicate guest arrivals with bartenders and management
- Maintain a clean, organized host stand and entry area
- Provide menus and guide guests through the experience
- Support guest needs and elevate the overall nightlife atmosphere
- Confirm reservations and effectively fill reservation sheet maximizing seating potential.
- Control and coordinate all tables in the designated section.
- Inform the relevant server and busser of table reservations.
- Give seated guests both food and drinks list
- Ensure menus are in perfect condition before being presented to the guest.
- Responsible for keeping menu inventory and printing menus daily.
- Assist guest with issues, resolving them and communicating to management.
- Attend F&B meetings, and daily pre shifts
- Other duties assigned by Manager.
What We’re Looking For
- Experience in nightlife, bars, lounges, or upscale hospitality
- Strong people skills and the ability to stay calm in high-volume settings
- Familiarity with reservation systems (Resy preferred)
- Availability for nights, weekends, and late hours
- Professional appearance and upbeat attitude
- Able to hear and speak clearly to communicate with guests and co-workers.
- Ability to read, comprehend and carry out instructions according to established procedures
- Fluent in the English language, write, read and speak. Bi or Multi-lingual preferred.
- Work efficiently, utilize multi-tasking, prioritize tasks.
- Previous work experience in restaurants or hospitality jobs.
Physical Requirements
- Ability to move, lift, carry, push, pull, and place objects up to 25 lbs. without assistance
- Requires standing, walking, bending, reaching, grasping, writing, and repetitive motions
- Ability to stand or walk for extended periods, including full shifts
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Ability to remain in a stationary position for extended periods when required
Compensation Details
Compensation: Hourly ($26.00)
Required Skills
Customer Service Orientation
Attention to Detail
Problem Solving Skills
Team Collaboration
Time Management
Adaptability
Adaptability in Fast Paced Environments
Conflict Resolution
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Luxury Hotel
Part of The Manner
Sitting on a quiet tree-lined street in Soho, twelve floors rise above the neighborhood’s storied lofts, boutiques, and galleries. The name derives from the particular manner of hospitality, one that feels more like staying at the home of a dear friend than at a hotel — discreet, refined, generous. Our hotel has 90 rooms and suites with four distinct F&B concepts led by an acclaimed chef. The street-side seafood restaurant and second floor cocktail bar will be venues that are open to the public. The Apartment and The Rooftop are spaces reserved exclusively for guests and friends of guests. While our hotel falls under the Standard International umbrella, it will be positioned as a wholly distinct and separate concept from The Standard with a different market positioning, design aesthetic, and service culture.
