Required Years of Experience
2 years
Job Details
OPEN CALL INTERVIEWS @ GRAND BRASSERIE 89 E. 42nd Street
Sunday, Nov. 1st to Sunday, Nov. 8th from 9am-5pm
The Role
The Maître d' sets the tone for Centrale from the first hello. You lead the door team, understand the flow of the dining room and make every guest feel recognized and well looked after, whether they arrive with a reservation, a celebration or a train to catch.
- Lead the front-door team through service, giving clear direction and maintaining a warm, confident welcome.
- Manage reservations and seating with attention to guest preferences, table availability and the restaurant’s service pace.
- Recognize returning guests and communicate celebrations, timing needs and other relevant details to management and the service team.
- Keep reservation records and table status accurate, coordinating closely with hosts and floor managers.
- Give guests clear information about seating and wait times, and respond to concerns with sound judgment and care.
- Ensure important allergy, accessibility and accommodation requests reach the appropriate manager through approved procedures.
- Work with the dining room, kitchen and bar teams to keep arrivals and transitions organized during high-volume service.
- Maintain a professional, welcoming entrance and give departing guests a sincere farewell.
- At least one year of maître d experience in a high-volume restaurant.
- Excellent communication and decision-making skills, with an engaging, welcoming presence.
- Expertise with reservation platforms such as OpenTable, plus proficiency with POS software.
- Food and beverage knowledge and a genuine commitment to hospitality.
- The organization and composure to lead a door team through busy service.
Compensation Details
Compensation: Hourly ($26.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Commuter Benefits
Required Skills
Leadership
Customer Service Orientation
Attention to Detail
Ability to Work Under Pressure
Team Collaboration
Problem Solving Skills
Time Management
Interpersonal Skills
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Part of Vizz Group LLC
At Osteria Centrale, Italian hospitality meets the unmistakable energy of Grand Central Terminal. We’re bringing a lively Italian restaurant and bar to one of New York’s most extraordinary settings, with food, aperitivo and wine at the center of the experience. It’s a place for lunch in the middle of a busy day, a drink before the train, and the kind of warm welcome that turns first-time guests into regulars.
Behind that experience is a team that takes pride in its craft, stays sharp when the room is full and looks after one another. For people who love the pace and personality of a great restaurant, Centrale is a chance to help shape something new in the heart of the city.
