Human Resources Generalist

HR Generalist

Did you know that most coffee roasters around the world are roasting old coffee, even though it is freshly roasted? You've been drinking months-old coffee, but Devoción is changing that. We source our beans directly from our network of independent coffee producers throughout Colombia, dry mill them at our facility in Bogotá, and quickly send them to our roaster in New York vía FedEx. A few days later, the beans arrive in Brooklyn, to be freshly roasted and served as quickly as possible, going from origin to cup as fast as 10 days, light years quicker than the industry norm of 6 to 12 months. 

About the role 

We're looking for an HR Generalist who brings the same care to people operations that we bring to coffee. This is a hands-on, full cycle HR role supporting everything from payroll and recruiting to employee relations and compliance. You'll report to the Director of Culture and Strategy and execute day to day HR operations while escalating complex employee relations, investigations, policy interpretation, and compliance matters as appropriate. The ideal candidate is organized, approachable, discreet, and energized by working to make people feel seen and supported.

Primary responsibilities

HR administration

• Maintain accurate employee records in compliance with federal, state, and local requirements
• Generate HR reports and data as requested by leadership
• Coordinate with payroll on ADP management and communication

Recruiting & employee lifecycle

• Coordinate recruiting activities across departments, partnering with hiring managers and others throughout the hiring process.
• Coordinate onboarding and training to ensure a smooth experience for every employee
• Serve as primary point of contact for new hires during their first weeks
• Partner with Education, Accounting, managers, and the Culture on key initiatives
• Conduct onboarding and exit interviews and identify trends that inform retention and culture strategy

Employee relations

• Serve as a trusted, confidential resource for employees and managers navigating workplace concerns
• Support investigations and employee relations documentation 
• Guide managers on performance management, disciplinary processes, and terminations with senior management support.
• Help foster an inclusive, respectful culture across café and corporate teams
• Working with team members’ managers, payroll providers and HR attorneys. 

Compliance & benefits

• Ensure compliance with applicable Federal, New York State, and New York employment laws and regulations, including E-verify
• Maintain and update HR policies and internal documentation
• Coordinate compliance activities and maintain required documentation in partnership with the HR Manager, including Workers' Compensation, OSHA filings, ACA, testing, and 401(k) testing, and mandatory trainings
• Administer employee benefit programs and serve as the contact for benefits questions
• Manage leave programs 
• Support annual open enrollment planning and communications

What we’re looking for 

• 3+ years of HR generalist experience, ideally in hospitality, retail, or a fast paced environment
• Hands on New York HR experience; ADP Total Source familiarity a strong plus
• Solid understanding of New York employment law a strong plus
• Empathetic communicator who earns trust across a diverse team 
• Comfortable managing confidential information with discretion
• Spanish fluency a strong plus
• SHRM-CP a strong plus

Compensation & benefits 

• Salary: $68,000 to $75,000 (based on experience)
• Bonus plan
• Paid vacation and paid sick days
• Health, Vision, and Dental Insurance
• 401(k) with 3% salary contribution
• Regular company-hosted events and a welcoming, inclusive work culture.

Diversity and inclusion declaration 

We stand for diversity, equity, and inclusion. It is woven into our values and philosophy to celebrate humanity in its full spectrum and treat each other with respect and appreciation. 

As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devocion, and we don't discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state, or local protected class. 

We respect differences and we strongly believe that we are stronger together.

To Apply: 
Email your resume to [email protected]