Required Years of Experience
2 years
Job Details
We’re hiring people to join our team as HOST STAFF!
A Few of Our Host Benefits:
- Restaurant Discounts
- Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
- Paid Vacation for Qualifying Employees
- Blue Cross Blue Shield Medical Insurance
- Dental & Vision Insurance
- Life, Accident Protection & Critical Illness Insurance
- Domestic Partner Benefits
- 401(k)
RPM Steak brings a chef-driven approach to a traditional steakhouse menu, creating contemporary fine dining with a glamorous and urban feel. RPM Steak, the sister restaurant to RPM Italian, is the creation of restaurateurs Richard, R.J., Jerrod, and Molly Melman with celebrity couple Giuliana and Bill Rancic.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
HOST JOB DESCRIPTION
Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.
Essential Functions
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Answer telephones, and take orders, messages and reservations
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Skills Required
- Fast-Paced Experience
Compensation Details
Compensation: Hourly ($17.05 - $24.00)
Benefits & Perks: Dental Insurance, Dining Discounts, Health Insurance, Paid Time Off, 401k, Vision Insurance, Wellness Program
Required Skills
Customer Service Orientation
Attention to Detail
Time Management
Problem Solving Skills
Adaptability
Team Collaboration
Adaptability to Changing Environments
Effective Communication Skills
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Part of Lettuce Entertain You Restaurants
RPM Steak located in Chicago's River North neighborhood is the creation of restaurateurs Richard, R.J., Jerrod and Molly Melman with celebrity couple Giuliana and Bill Rancic. The sister restaurant to RPM Italian, RPM Steak marks the second collaboration between the partners. This new venture brings a contemporary, chef-driven approach to a traditional steakhouse menu as well as ageless cosmopolitan glamour to the overall dining experience.
The menu features more than a dozen different cuts of steak all sourced from handpicked purveyors from across the globe. Whether it’s 20-ounce grass-fed ribeye from Slagel Farm in Downstate Illinois, 60-day aged cote de boeuf and 28-day-aged New York Strip from great dry age houses from around the country, or the five-ounce Japanese Kobe A5 strip steak, the team at RPM Steak has curated a lineup of best-in-class producers for each cut. Among RPM Steak’s signature items: an eight-ounce prime ribeye cap and The Duke, a center-cut prime ribeye filet that are butchered and hand-cut in house. The chef rounds out the menu with bison and lamb, coal-roasted chicken, and an outstanding seafood selection that features Colossal Tiger Prawns, Spicy Miso-Roasted Maine Lobster, and a citrus-tinged Halibut T-bone. Another distinctive aspect of the menu: a section dedicated exclusively to a rotating list of mushrooms, including hand-foraged chanterelle mushrooms and roasted hen of the woods. Desserts include a daily selection of elegant soufflés in addition to chef’s interpretations of classic desserts like Baked Alaska and the 14-Carat Chocolate Cake, a chocolate-layer cake topped in edible gold leaf.
The wine menu features a global selection of 350 wines, all hand-chosen by Wine Director Richard Hanauer, who previously created wine lists for two-Michelin Star restaurant, L2O. The list highlights the best steak-friendly wines from regions across the globe, with a special emphasis on American producers. By-the-glass offerings will include vintages currently at their peak, allowing diners the rare opportunity to sample limited-run productions without the expense of a full bottle.
EOE. We participate in E-Verify.
(312) 284-4990
