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Guest Relations Manager
Little Mountain
516 San Ysidro Road, Montecito, CA
Little Mountain hiring Guest Relations Manager in Montecito, CA

Little Mountain hiring Guest Relations Manager in Montecito, CA

Guest Relations Manager

Little MountainMore Info

516 San Ysidro Road, Montecito, CA
Full Time • Salary ($85k - $120k)
Expires: Dec 14, 2026

182 people viewed

Required Years of Experience

3 years


Job Details
Little Mountain is seeking an exceptional Guest Relations Manager to serve as the backbone of our guest experience — before, during, and long after the meal. This role is the connective tissue between our guests and our dining room team and manages daily communications with warmth and precision, building lasting relationships with regulars, and partnering with the General Manager on the strategic planning that shapes how Little Mountain is experienced from the very first inquiry. Equal parts concierge, coach, maitre d', event coordinator, and administrative partner, this person ensures that every guest interaction reflects the care and intention at the heart of what we do.

Need to haves
  • At least 3 years of guest-facing hospitality experience.
  • Warm, polished, discreet communication with strong phone and email etiquette.
  • Ability to manage guest inquiries across phone, email, social media, and in-person interactions promptly and accurately.
  • Experience using reservation platforms and managing a reservation book, waitlist, and table flow.
  • Strong organization and follow-through across competing requests, including accurate guest profiles and event records.
  • Sound judgment when handling regular requests, special occasions, booking challenges, and guest concerns.
  • Experience selling and coordinating private dining and large parties.
  • Comfort using a POS system, Google Workspace, and general office software.
  • Ability to work in both an office and an active dining room, stand and walk during service, and regularly lift up to 30 pounds.
  • Ability to follow applicable food safety, sanitation, and workplace hygiene standards.
Nice to haves
  • Fine dining or luxury hospitality experience.
  • Direct experience managing VIP relationships and personalized guest profiles.
  • Experience planning collaboration dinners, seasonal events, or holiday programming.
  • Familiarity with SevenRooms, Resy, or OpenTable specifically.
  • Knowledge of the Montecito and Santa Barbara community, local events, and seasonal dining patterns.

Compensation Details

Compensation: Salary ($85,000.00 - $120,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Relocation Assistance


Required Skills

Strong Interpersonal Skills

Customer Service Orientation

Attention to Detail

Problem Solving Skills

Time Management

Ability to Multitask

Adaptability

Team Collaboration

event planning skills

Cultural Awareness

Networking skills

Conflict Resolution skills

Sales Skills

Ability to Work Under Pressure

Knowledge of Food and Beverage Trends

Read more


New American, Farm To Table

Upscale Casual, Bar / Lounge

Little Mountain is a celebration of place — a love letter in menus to the Central California coast. Guided by the seasons, our wood-fired kitchen seeks to honor each harvest’s essence, while offering a village gathering place imbued with our region’s sun-flecked generosity of spirit.

Chef Diego Moya is the Executive Chef, an ingredient-driven, wood-fired restaurant. Known for his deeply seasonal, vegetable-forward cooking and thoughtful approach to sustainability, Moya brings a global perspective shaped by time in the kitchens of Astrid y Gastón (Lima), Nahm (Bangkok), Le Comptoir and L’Arpège (Paris), and Casa Mono (NYC).
Born in Chile and raised on Long Island, his journey began in his family’s pizzeria and evolved through years spent cooking, farming, and studying biodynamics. He earned acclaim for Hemlock, his Lower East Side restaurant, and later led the kitchen at Racines NY, celebrated for its ethical sourcing and precise, produce-driven menu.

As Culinary Director of Oberon Group, Moya helped define the culinary voice of beloved Brooklyn spots like June, and has contributed to thoughtful projects in Miami and Mexico City.

At Little Mountain, he continues his commitment to sustainability, simplicity, and cooking that honors both place and ingredient

Open Wednesday through Monday, Little Mountain offers an inviting space where guests can linger over exceptional meals paired with selections from our carefully curated wine cellar or sip artisanal cocktails crafted at our elegant full bar. Our intimate dining room and sheltered patio provide the perfect backdrop for both casual drinks and memorable evening celebrations in the heart of Montecito.

Awards / Distinctions
2026
2026
Leadership
Diego Moya

Executive Chef

Bryce Vaughan

General Manager

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