Required Years of Experience
3 years
Job Details
The Role
The host is the first and last impression of the venue. You own the door, the book, and the flow of the room — greeting guests, managing reservations and the waitlist, pacing seatings, and keeping the floor moving in coordination with bar and service staff.
Responsibilities include but are not limited to:
- Greet and seat guests warmly and efficiently; set the tone for the evening from the moment they arrive.
- Manage reservations, walk-ins, and the waitlist in Resy; maintain an accurate, up-to-date book.
- Run Toast for check management, guest counts, and coordination with the bar and service team.
- Efficiently plot the floor — map reservations and parties across the room to distribute covers, avoid bunched seatings, and maximize capacity.
- Control room flow and seating pace to balance capacity, turn times, and guest experience.
- Communicate clearly with bartenders, servers, barbacks, and management throughout service.
- Track and honor reservation notes, special requests, and VIP or recurring guests.
- Manage guest expectations on wait times with composure and honesty.
- Handle capacity, door, and occasional difficult-guest situations with professionalism and discretion.
- Support event and programming nights with adaptable setup and flow.
Compensation Details
Compensation: Hourly ($20.00 - $25.00)
Required Skills
Customer Service Skills
Time Management
Organizational Skills
Problem Solving Skills
Attention to Detail
Interpersonal Skills
Conflict Resolution
Multitasking Abilities
Read more
Gallery
Other jobs you might be interested in
Vegan / Vegetarian
Casual Dining, Bar / Lounge, Fine Dining, Event Catering
PUBLIC RECORDS is a multi-function, ever-evolving space and platform headquartered within the historic ASPCA building in Gowanus, Brooklyn. Born in 2017, the organization houses diverse sonic and cultural programming, imaginative food + beverage offerings, and innovative design explorations. The space counts among its community a wide network of musicians, producers, artists, designers, architects, chefs, and mixologists. 233 Butler St, the campus itself, has grown to include five concepts: The Atrium, a vegan restaurant and music lounge; The Sound Room, a sonically-immersive live and club space; Cafe Public, an all-day cafe and record store; UPSTAIRS, an intimate listening lounge and cocktail bar; and The Nursery, an open-air plant nursery x event space. Above all, PUBLIC RECORDS is committed to continuously exploring intersections between sound, design, hospitality, and ecology, and championing diverse art forms and practices.
