Required Years of Experience
4 years
Job Details
Square Fare is a healthy meal delivery company with a kitchen based in Long Island City. We make meals that are individually-tailored to the needs of every client and so need to be precise (many clients have allergies) and fast (we operate under tight deadlines). We're looking for a hands-on food-production leader to build the operating engine of a growing NYC meal-delivery company. You'll own a team producing ~1,000 personalized meals each week, including plating production planning, kitchen operations, staffing, inventory, plating, dispatch, catering, customer service and continuous process improvement.
Schedule- 5 day / week role
- Required: Saturday & Sunday (primary production + dispatch days)
- $85-95K, based on experience
- + Performance-based incentives tied to:
- Order accuracy
- On-time dispatch
- Waste reduction
- Team efficiency
- Client retention
This is both a floor leadership role and a desk job. You’ll be responsible for ensuring smooth, efficient execution from prep through final dispatch during kitchen operations time. You’ll act as the bridge between kitchen staff, packers, and delivery coordination. During the week, you'll be developing our catering business and handling back end customer support and our order management system.
Key Responsibilities Production & Plating Oversight- Manage plating/assembly line for high-volume meal prep (we do about 1000 meals on weekends and growing)
- Ensure consistency, portion accuracy, and presentation standards
- Identify and resolve bottlenecks in real time
- Oversee packaging, labeling, and order accuracy
- Coordinate dispatch timing and routing readiness
- Ensure all orders leave complete and on schedule
- Recruit, supervise and direct plating team (typically 8–12 staff right now)
- Set the pace, assign roles, and maintain accountability
- Step in wherever needed to keep operations flowing
- Continuously refine systems for speed, accuracy, and efficiency
- Help implement SOPs and basic tracking systems
- Coordinate production with kitchen team
- Handle all execution
- Handle all communications with clients
- Flag errors in team meeting and come up with solutions
- Oversee order management portal including inputting of new dishes, managing client subscriptions, order adjustments, and running all reports
- 4+ years in food operations, catering, meal prep, or high-volume kitchen environments
- Strong organizational and leadership skills under pressure
- Experience managing small teams in fast-paced settings
- Detail-oriented with a focus on consistency and execution
- Very comfortable with data and spreadsheets
- Comfortable with food safety standards and compliance and have Food Handler's Certificate
- Comfortable being on your feet and actively working during shifts
- Experience with meal delivery or meal prep businesses
- Some corporate catering sales experience
- Smooth, on-time weekend production
- Low error rate
- Efficient team flow with minimal downtime
- Controlled food and packaging waste
- Growing catering sales
Send your resume with a brief note about why this role interests you.
Compensation Details
Compensation: Salary ($85,000.00 - $95,000.00)
Required Skills
Ability to Work Under Pressure
Ability to work under tight deadlines
Effective Communication Skills
Strong Communication Skills
Problem Solving Skills
Time Management Skills
Ability to Multitask
Team Collaboration
Read more
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Did you know that eating right is key to feeling your best physically and mentally? In fact, our clients report weight loss, feeling more alert, focused, and having more energy. Everyone’s needs are different and your plate should reflect that. That’s why our mission is to make it straightforward and sustainable to eat well. Our registered dietitians and chefs work to create delicious meals tailored to your needs so that you can feel your best and hit all your goals.
