Barback

Biscuits & Butter is a breakfast, brunch, and lunch eatery focused on exceptional food, thoughtfully crafted beverages, genuine hospitality, and memorable guest experiences.

Our beverage program combines the energy of a traditional brunch bar with a specialty café experience. From espresso and matcha to mimosas, signature cocktails, juices, and other specialty beverages, our bar must remain stocked, clean, organized, and prepared for high-volume service.

Our Barbacks play an essential role in making that possible.

The Barback is responsible for supporting the Bartender team and maintaining the cleanliness, organization, and readiness of all bar and beverage areas.

This is a fast-paced, hands-on support position. Responsibilities include restocking liquor, wine, beer, coffee, matcha, milk, syrups, glassware, ice, garnishes, and other supplies; maintaining clean workstations; assisting with beverage preparation; washing and polishing glassware; and anticipating what Bartenders / Baristas need before they have to ask.

Because Biscuits & Butter operates both a traditional bar and specialty coffee/matcha program, Barbacks are expected to support both sides of beverage operations.

The ideal candidate is energetic, observant, organized, dependable, and able to move with urgency while maintaining a clean and professional workspace.

• Maintain a fully stocked and organized bar throughout service.
• Restock liquor, wine, beer, champagne, mixers, juices, and other alcoholic beverage products.
• Restock coffee beans, matcha, teas, milk, milk alternatives, syrups, sweeteners, and café supplies.
• Refill ice wells and maintain adequate ice levels throughout service.
• Restock glassware, coffee cups, lids, straws, napkins, and other beverage supplies.
• Prepare and restock garnishes according to established standards.
• Assist with preparation of syrups, juices, mixes, and other beverage components as assigned.
• Wash, sanitize, polish, and properly store glassware and bar tools.
• Remove empty bottles, trash, cardboard, and other waste from bar areas.
• Maintain clean counters, sinks, floors, storage areas, refrigerators, and beverage stations.
• Assist Bartenders / Baristas during high-volume service.
• Monitor inventory levels and communicate shortages before products run out.
• Retrieve products from storage areas quickly when needed.
• Maintain proper product organization and rotation.
• Assist with opening and closing the bar and coffee stations.
• Follow all Biscuits & Butter sanitation, food safety, alcohol-service, and workplace safety procedures.

Because our Bartenders also serve as Baristas, the Barback is responsible for supporting the café side of the Biscuits & Butter beverage program.

Responsibilities may include:

• Keeping coffee beans stocked and properly stored.
• Restocking matcha and tea products.
• Maintaining adequate levels of whole milk and milk alternatives.
• Restocking coffee syrups, sauces, sweeteners, and specialty ingredients.
• Restocking hot and cold cups, lids, sleeves, straws, and napkins.
• Preparing approved café ingredients and beverage components.
• Keeping espresso and matcha work areas clean and organized.
• Removing used tools, pitchers, and containers for cleaning.
• Ensuring clean milk pitchers and café tools remain available.
• Assisting with cleaning espresso machines, grinders, blenders, and other equipment according to training and manufacturer guidelines.
• Monitoring supplies and communicating low inventory to the Bartender / Barista or manager.

Barbacks are also responsible for supporting traditional bartending operations.

This includes:

• Restocking spirits, wine, champagne, and beer.
• Maintaining appropriate backup bottles.
• Restocking mixers, juices, sodas, and cocktail ingredients.
• Preparing and replenishing garnishes.
• Refilling ice.
• Maintaining clean and organized liquor wells.
• Replacing empty bottles promptly.
• Breaking down and disposing of empty bottles appropriately.
• Maintaining clean bar mats, tools, shakers, strainers, and other equipment.
• Keeping refrigerators properly stocked and organized.
• Assisting with receiving and storing beverage deliveries when assigned.

The Barback is expected to take ownership of the cleanliness and organization of the beverage area.

Responsibilities include:

• Wiping and sanitizing bar surfaces throughout service.
• Keeping floors clean, dry, and free from hazards.
• Cleaning spills immediately.
• Maintaining clean sinks and drain areas.
• Keeping under-bar storage organized.
• Removing trash before containers overflow.
• Breaking down boxes and removing unnecessary clutter.
• Properly storing cleaning chemicals away from food and beverage products.
• Maintaining clean refrigerators and storage areas.
• Keeping guest-facing bar areas polished and presentable.
• Completing all assigned opening and closing cleaning duties.

A clean bar is everyone's responsibility, and Barbacks are expected to continuously maintain the workspace—not wait until the end of the shift.

Weekend brunch can be one of the busiest periods at Biscuits & Butter.

During high-volume service, Barbacks are expected to:

• Anticipate what Bartenders / Baristas will need next.
• Restock before products completely run out.
• Maintain ice levels continuously.
• Keep clean glassware available.
• Monitor coffee, matcha, milk, mixers, and garnishes.
• Remove empty bottles and dirty glassware quickly.
• Keep work areas free from unnecessary clutter.
• Communicate shortages immediately.
• Prioritize urgent bar needs.
• Move quickly while maintaining safe working practices.
• Remain calm and organized even when beverage volume increases.

The goal is for the Bartender / Barista to remain focused on preparing beverages and serving guests rather than leaving the bar to search for supplies.

Although the Barback is primarily a support position, every team member at Biscuits & Butter contributes to hospitality.

Barbacks are expected to:

• Acknowledge guests politely when interacting with them.
• Maintain a professional appearance and attitude.
• Never ignore a guest requesting assistance.
• Direct beverage or service requests to the appropriate Bartender / Barista or Server.
• Avoid interrupting the guest experience while restocking or cleaning.
• Keep guest-facing bar areas clean and visually appealing.
• Maintain professional behavior while working behind the bar.

Barbacks help protect Biscuits & Butter's beverage inventory.

Responsibilities include:

• Properly rotate products using FIFO (First In, First Out) procedures.
• Store products in designated locations.
• Never remove products from the restaurant without authorization.
• Minimize breakage and unnecessary waste.
• Report broken bottles, damaged products, spills, or excessive waste.
• Notify management of low inventory.
• Assist with inventory counts when assigned.
• Follow established portion and prep standards.
• Maintain organization so products can be easily counted and located.

A strong Barback anticipates rather than waits to be asked.

Barbacks are expected to:

• Communicate continuously with Bartenders / Baristas.
• Ask what is needed before high-volume periods begin.
• Assist fellow Barbacks when needed.
• Work with Servers and Bussers regarding glassware and beverage supplies.
• Coordinate with Dishwashers regarding glassware and bar equipment.
• Support management with beverage-related tasks when assigned.
• Maintain respectful communication with all team members.
• Complete assigned side work before leaving.
• Find productive tasks during slower periods.