Server

Biscuits & Butter is a breakfast, brunch, and lunch eatery built around great food, genuine hospitality, and memorable guest experiences. We are creating an atmosphere that is warm, welcoming, energetic, and polished—a place guests look forward to visiting and employees are proud to represent.

Our servers are an essential part of that experience. We are looking for personable, attentive, dependable team members who understand that exceptional service goes beyond simply taking an order.

The Server is responsible for providing friendly, knowledgeable, efficient, and attentive service to every Biscuits & Butter guest. Servers should create a welcoming environment from the moment guests are seated through the completion of their dining experience.

The ideal candidate is outgoing, professional, organized, team-oriented, and comfortable working in a fast-paced brunch environment while maintaining a positive attitude and high level of hospitality.

• Welcome and greet guests promptly with a friendly and professional attitude.
• Provide knowledgeable recommendations regarding menu items, beverages, specials, and add-ons.
• Accurately take and enter food and beverage orders into the POS system.
• Demonstrate strong knowledge of the menu, including ingredients, preparation methods, modifications, and common allergens.
• Upsell and suggestively sell menu items in a natural, guest-focused manner.
• Deliver food and beverages promptly while ensuring accuracy and presentation standards.
• Check on guests throughout their meal without being intrusive.
• Anticipate guest needs, including refills, condiments, additional utensils, and other requests.
• Handle guest concerns professionally and immediately involve management when necessary.
• Process cash and credit card payments accurately.
• Maintain clean, organized, and properly set tables and service areas.
• Complete opening, running, and closing side work as assigned.
• Follow all food safety, sanitation, cleanliness, and health department standards.
• Communicate effectively with hosts, bussers, bartenders, kitchen staff, management, and fellow servers.
• Assist other team members during high-volume periods to maintain smooth restaurant operations.
• Maintain a polished appearance and follow all Biscuits & Butter uniform and grooming standards.
• Arrive on time and prepared for every scheduled shift.
• Attend required meetings, training sessions, and menu tastings.
• Represent the Biscuits & Butter brand professionally both inside the restaurant and when interacting with guests.